Dear Sir
I really can't stand Levin Seah... His 'Do as his wish attitude!'...
He is very unprofessional, inconsiderate, irresponsible, abusive, hypocrite, arrogant and very persistence to ask me to go for refund without any good solution, and be more reasonable and understanding...
I need to source for a new handphone that I need, non-contract price will be very expensive for a high-end phone like what I am having now...! But he seems don't bother how I feel...!
Of course I am upset with his poor behaviour and attitude too.
In order not to have anymore conflict with him, I need to go for refund but all this final decision, not my will to choose it...!
I really have no other choice now...! I am extremely disappointed with his poor attitude and bad solution at last...!
He is so inconsiderate without thinking for the customer convenience as well...!
I am extremely upset with his conversation till I fall sick since Monday, 13 August 2007...
As a customer, I feel so unfair to make this final decision as I have already told him since the beginning... I need a good high-end phone more or less will be my final choice! But he keep insisted for me to go for refund all the time since he handle me on Monday, 23 July 2007...
He is so impolite and offensive most of the time and all the time...!
When he spoken to me on the phone, he sound like my enemy most of the time... He is rather serious and discourteous...!
My final decision and wish is to throw back the phone to them, make sure that the new phone can function perfectly well...! But his reply is rather discouraging all the time...!
What he can say about the new phone will be... "He can't assured anything to me that something will happened to the new phone once again..."
Samsung Singapore and Samsung Korea... Please do something about your Customer Care and Customer Support in Singapore for your Quality Services in this small market...
No doubt that this will be the 4th handphone that I have collected and exchanged so far... The main problems concerned still the heat-up temperature of 37 degree Celsius.. even right now...! What can I comments about the phone...!!!
Kindly expedite all my query and concerned to the department concerned in Samsung Singapore or even Samsung Korea as well... I have surrendered of sending so many email to them but no feedback or reply so far...!!!
I hope that this email won't landed in Levin Seah's hand one more time...
Thank you for your patience and kind attention.
Regards
P.S. Note for Samsung Singapore and Samsung Korea... Please treat all my feedback to you seriously and honestly... Services provided was rather disappointing most of the time...
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