I have been using HP dv2 laptop, HP 2133 laptop and HP 8988 desktop since Tuesday, 29 September 2009...~

I have been using HP dv2 laptop, HP 2133 laptop and HP 8988 desktop since Tuesday, 29 September 2009.

Nevertheless, the connection speed remained the same as I am still facing the same problem when I try to access to Facebook - Restaurant City, Happy Aquarium and Fish World. I will always lost connection intermittently when I play those game...

It so co-incident that whatever website that I go to always give me trouble and problem most of the time. I really don't know what to do as to wait for the webpage to be downloaded again...

We don't know who will be the first five people we meet in heaven...~

We don't know who will be the first five people we meet in heaven. But we do know who the first One will be - the Lord Jesus...~

When we stand with Christ in glory, looking over life's finished story. Then Lord, shall I fully know - Not till then - how much I owe...

To be with Jesus forever is the sum of all happiness...~

Sometimes we need reminders that God is near. When trials come and God seems far away...~

Sometimes we need reminders that God is near. When trials come and God seems far away, remember Julie's prayer and the truth that we are just one prayer from connecting with the God of the universe (John 14:13).

God answers prayer, it is His sovereign way to freely give His blessings day by day; One earnest plea and lo! From heaven's throne the answer comes, for God has heard His own...~

God delights in the earnest prayers of His people...~

I have a bad flu, headache and fever this morning...~

Today... Monday, 28 September 2009...~

I have a bad flu, headache and fever this morning. My eye is so painful and my ear is blocked as well...

I am rather tired to get up from my bed even though it is already 11.45 am. As probably I am truly exhausted when I fall asleep last night with my phone switch on once again. I can't remember what time I have exactly gone back to sleep...

I need to go to bed as early as 7 pm but my mind is still working non-stop but I am really tired and sleepy by then...

Whenever I fall sick, my sms very powerful coz everyone will reply me at last as I will be busy sending sms by then. But I always can't type properly and always sent to wrong person most of the time...

This is my privilege to know those sincere and caring friends as always on my mind...

My favourite church is New Creation Church and my favourite pastor will be the Senior Pastor Joseph Prince...

Today... Sunday, 27 September 2009...~

My favourite church is New Creation Church and my favourite pastor will be the Senior Pastor Joseph Prince...

I am going to my favourite church service this afternoon with my niece. This Sunday Special Service will be at Singapore Indoor Stadium for the second service commence at 2.30 pm. We are rather excited and pleased with the two and a half hours amazing worship and sermon by Pastor Joseph Prince...

We go to the Cineleisure Orchard to have our dinner at one of the Japanese Restaurant. We both like the Chicken Katsudon set meal. Subsequently, we go shopping at The Heeren, Robinsons Centrepoint and Orchard Central...

A beautiful and wonderful day for both of us...

I must learn to forgive and I will be able to forget all those past history... ~

I must learn to forgive and I will be able to forget all those past history... I know that its not so easy to forget as I will surely try..!!

This is what I can do for those people who really care and treat me well all the time. I don't like to create another war for everyone at last...~

Whenever I do or take thing so seriously, I will be seriously injured most of the time...~

Whenever I do or take thing so seriously, I will be seriously injured most of the time. When I am seriously injured, I will feel rather upset and miserable for quite a while...

I must always remember this phrase in my mind when I feel sad all the time... "I won't cry, I must smile happily..." Not only to show all my friends I am fine and healthy as I really need to learn how to smile and laugh again. I don't have any peace of mind in me since then...

I have phobia to see them coz they might not be able to fix up problem on site even though they have spent more than 2 hours here..!!

I have phobia to see them coz they might not be able to fix up problem on site even though they have spent more than 2 hours here..!!

I will be able to sense that.. Even they have reposition the router within that room, change modem and router as well. All the problem might not solved coz if the problem caused is due to the international routing issue. They definitely can't fix up much thing here..!!

I don't want to be upset with them as you know my expectation at last. I need a smooth and fast speed after they come for the checking and fixing. I don't see any different if you able to think logically in my point of view..!!

If they spent 2 hours here but everything still remain the same, I will surely be angry and crazy once again..

I might not want to talk or trust anyone in future from then. You know that I hate those sweet words with no action in it..!!

I don't hope to see another war soon. That's why I would like to see the report of how they are going to fix up the problem before they come for the final appointment. It's not as simple as I am correct once again...

This is how I feel and how I have gone through during Sintel time... I really hate those mental torturing and suffering even though it has happened more than two and a half years ago but all all those unhappiness and bad memory still there...

God looks at the heart, not the hand; The giver, not the gift...~

The widow's sacrifice was an example and an encouragement to the disciples - and to us. She gave all she had. Have we ever been so generous? Jesus used an unnamed widow to teach us what giving is all about.

It was less than a cent, yet it was a priceless gift of love to God.

One grace each child of God can show is giving from a willing heart; Yet, if we wait till riches grow, it well may be we'll never start.

God looks at the heart, not the hand; The giver, not the gift...~

Almost every morning, my brain cell is stumbling as I keep pondering over the same matter so much...~

Almost every morning, my brain cell is stumbling as I keep pondering over the same matter so much...

Even they are able to give me a nice report of everything, what can I do..? The conclusion will be meeting up with the technicians at last as I truly have lots of phobia to see them right now..!!

I might burst into tears or will be disappeared during the appointment schedule if I am not happy any moment now... I am not ready at this time coz I am rather stressful...~

I have lots of doubts in my mind almost everyday...~

I have lots of doubts in my mind almost everyday. I have been pondering over it again and again...

My brain cell full of imaginative solution and ideal since the modem signal is stable on Tuesday, 15 September 2009...

Even I sleep, lots of wonderful puzzles come into my mind almost every single night. Sometimes, I will listen to those serious voice clips until I fall asleep. Sometimes, I will feel rather upset and burden in my heart. My eye fills with tears when I wake up early in the morning. I am rather tired and have headache most of the time. My brain and heart is bleeding all the time. That's why, I rather hope that I will be in coma as I don't have to think so much...

For quite sometimes I have not tried to send mms to all my friends...~

Today... Thursday, 24 September 2009...~

For quite sometimes I have not tried to send mms to all my friends coz I don't want to be upset with the Mobile Network once again...

I have tried to send a 78k mms at 1.25 pm but it takes more than 15 minutes but still unable to send out even though I have already left a Voice Mail for Andy and call up 1633 for MaxOnline tech support helpdesk at Philippines... The mms still unable to send out. I have to cancel and retry it for more than three continuous attempt. I am rather disappointed as well...

That's why I hate to send mms nowadays coz I don't want to be upset with the Mobile Network. If I have many more unhappiness happening and frustration, I will try to mms to all my friends...

Use God's Weapon To Combat Stress...~

God showed me a picture of what many of us are like during this day. We wake up in the morning, and we are already playing out the day challenges in our minds.

You may not realise this, but whenever you are fearful of something, your mind goes into a knot. Your body is primed with stress and fear even before you start your day. So, long before you have that pounding headache and trembling heart, you are all "knotted up" on the inside.

But Jesus has not left us without any defence against stress, worries and fears. He has given us a weapon that is not of this world. The moment you sense tightness and apprehension, untie your knots on the inside by praying in tongues. When you pray in tongues, you are labouring to enter God's wonderful, divine rest and releasing your anger, resentment and stress. You are untying your knots and setting yourself free.

This article excerpted from the message How To Love Life And See Good Days preached by Pastor Joseph Prince on 4 January 2009...~
Visit the online store at www.destined2reign.com...

Psalms 23:1-6... The Lord is my shepherd, I shall not be in want. He makes me lie down in green pastures, he leads me beside quiet waters...~

Psalms 23:1-6... The Lord is my shepherd, I shall not be in want. He makes me lie down in green pastures, he leads me beside quiet waters, he restores my soul. He guides me in paths of righteousness for his name's sake. Even though I walk through the valley of the shadow of death, I will fear no evil, for you are with me, your rod and your staff, they comfort me. You prepare a table before me in the presence of my enemies. You anoint my head with oil, my cup overflows. Surely goodness and love will follow me all the days of my life and I will dwell in the house of the Lord forever... Amen...~

Green Apple vs Red Apple...~

Green Apple vs Red Apple... I prefer green apple coz I dislike red and the sweetness in it. I will rather choose sour to sweet most of the time.

Even though I favour green apple more but if those apples are rotten or too sour, I dislike it forever...

At last, I will need to choose Strawberry, Cherry and Nectarine. All red in colour now. They are my favourite fruits that have good source of vitamins C and good for health and well being... Lol...~

They suspect my modem caused the main problem previously. Right now, they suspect my router caused the main wireless problem once again..!!

They suspect my modem caused the main problem previously. Right now, they suspect my router caused the main wireless problem once again..!!

Sometimes, I am rather confused and upset with all those crappy excuses all the time..!!

I truly hate that as can't they give me a much logical as not this type of irrational excuses most of the time as I am really sick of it almost every time I have encountered the same problem again...

I think so much coz my left and right brain have logical response most of the time...~

I think so much coz my left and right brain have logical response most of the time as Emma knows that as well...

Those people who handle me personally or know me well enough aware that it is really true all the time.

I hate to create fairy tale story or make up an illogically story for all my friends to support me. I believe in truth and righteousness. As God will be able to know and understand how I have gone through during this difficult time with bitterness and sadness almost everyday. With anger and tears almost every night. Even I turned crazy or admitted to the hospital one day as I told Emma that, she will know how to deal with them as well...

This is the true story and the feeling towards those unprofessional and hypocrite people at last...

God will know how to deal with you one day as I know. The day will be coming soon...

My mind fills with one million of puzzles almost every time...~

My mind fills with one million of puzzles almost every time...

Whenever I look at the modem and router, I am trying not to be so doubtful and creative all the time but I will be able to think and know something strange..!!

Whenever I try to monitor the modem signal once again, I won't be happy coz they really make me think so much at last as I truly don't understand why..!!

I will treat as if nothing happen right now..??!!

When the modem lost signal and was down on Wednesday, 9 September 2009, it made me walk 40 steps x 40 times...~

When the modem lost signal and was down on Wednesday, 9 September 2009, it made me walk 40 steps x 40 times until my left leg hurt and painful on the next day...

Do you think I will be able to forget all these bad incident..? Whenever I look at the modem or switch on to the router in the morning, I will try to check whether it is fine or in coma once again. I really hate this phobia life in me even though I sleep as I can't rest in peace too...

Tong Hua [piano] - Guang Liang

It seems that the modem signal back to normal once again but the wireless network connection speed is rather slow...~

It seems that the modem signal back to normal once again but the wireless network connection speed is rather slow during certain time since Tuesday, 22 September 2009...

I have lots of doubt in my mind now that nobody able to answer me so far..!!

I need to choose to be silence and patience at this time. Otherwise, I won't be able to arrange for any house call for sure...

When Willy said this word, "Starhub won't do that to me..." on Wednesday, 2 September 2009...~

When Willy said this word, "Starhub won't do that to me..." on Wednesday, 2 September 2009... Of course I know that Starhub surely won't do that to me but for hunman being and their human nature, I can't trust them at all..!! Right now I will be able to think wild coz I have offended so many tech support and so many Fake Angel have offended me as well due to my blog as I am rather famous now..!!

If I insist in the investigation of the matter seriously, what Starhub will be able to assist me at last. I really don't know. I don't hope that my six sense will be correct once again...

Email to Helpdesk sent on Tuesday, 22 September 2009 1:28 PM

My Ref : Prisc 0007

Hi Andy

I don't access Internet often on Monday, 21 September 2009 coz I am out of my house almost the whole afternoon to meet up with my friends...

I am trying to check my email and update some of my blog between 8.15 am to 11.00 am in the morning only as the Internet connection is slightly better compared to last night...

I am online when I am back home since 9.50 pm but the Internet connection for Yahoo, Blogger and Facebook is rather slow as it takes more than 3 minutes to download the homepage even though I have tried using Mozilla browser as well.

I have encountered "drop line" issue at 10.43 pm, 11.40 pm and 1.46 pm, etc... Subsequently, the laptop Taskbar has indicated Limited Connectivity at 10.40 pm and the wireless connection signal strength is Low (just 1 bar left).

I have received the following messages from the Taskbar wireless connection bar between 10.40 pm to 11.40 pm when I monitor. It has appeared intermittently...~

Identifying... Access - Limited Connectivity
Unidentifying... Access - Local only
Currently connected to priscilla... Access - Local only
Currently connected to priscilla... Access - Local & Internet

The Facebook online chat always appeared offline and break intermittently during the time as I was not able to gain access to any Quiz at Facebook so far...

I have difficulty access to anywhere at that time. Subsequently, I switch off my laptop at 12.05 am...

Thank you for your kind attention and action.

Have a nice day...

Regards
Priscilla

I don't access Internet often for today coz I am out of my house...~

Today... Monday, 21 September 2009...~

I don't access Internet often for today coz I am out of my house almost the whole afternoon to meet up with my friends...

I am trying to check my email and update some of my blog between 8.15 am to 11.00 am in the morning only as the Internet connection is slightly better compared to last night...

I am online when I am back home since 9.50 pm but the Internet connection for Yahoo, Blogger and Facebook is rather slow as it takes more than 3 minutes to download the homepage even though I have tried using Mozilla browser as well.

I have encountered "drop line" issue at 10.43 pm, 11.40 pm and 1.46 pm, etc... Subsequently, the laptop Taskbar has indicated limited connectivity at 10.40 pm and the wireless connection signal strength is Low (just 1 bar left)...

I have received the following messages from the Taskbar wireless connection bar between 10.40 pm to 11.40 pm when I monitor. It has appeared intermittently...~

Identifying... Access - Limited Connectivity
Unidentifying... Access - Local only
Currently connected to priscilla... Access - Local only
Currently connected to priscilla... Access - Local & Internet

The Facebook online chat always appeared offline and break intermittently during the time as I was not able to gain access to any Quiz at Facebook so far...

I have difficulty access to anywhere at that time. Subsequently, I switch off my laptop at 12.05 am...~

Reply from Customer Affairs received on Tuesday, 22 September 2009 12:06 PM

Dear Priscilla

Thank you for your e-mail.

We have checked the last updates on your case indicating that our colleagues have scheduled to get back to you within this week as per you conversation last week. Nevertheless, we have forwarded a copy of your e-mail to Andy, and the relevant colleagues.

You may inform us should you wish immediate attention or callback for this matter from our relevant colleagues.

If you have any other questions on our services, please call our Customer Care hotline at 1633, email us at this address or fax in to 6720 5000.

Best regards
Kirk Patrich Paciencia
Customer Affairs

Email sent to Helpdesk on Monday, 21 September 2009 9:39 AM

My Ref : Prisc 0006

Hi Andy

I have access to Internet on Sunday, 20 September 2009 between 10 am to 12.15 pm just to check my email and update my blog. The Internet connection is rather slow even in the morning as I can't really do much update as well.

I am out going shopping with my mum at Suntec and Raffles City in the afternoon...

Subsequently, I have access Internet between 6 pm to 11.20 pm as the Internet connection is still as slow as tortoise...

When I am in the Facebook online chat at 10.30 pm, the online chat connection always go offline as my friend message me for several time... I realised it coz the messages that I have typed is rather slow moving and show offline as well for more than six times at that moment. The Taskbar wireless signal strength is Poor but it still connected when the connection for online chat break intermittently...

Thank your for your kind attention and action.

Hope to hear from you soon

Regards
Priscilla

I have access to Internet between 10 am to 12.15 pm just to check email and update my blog...~

Today... Sunday, 20 September 2009...~

I have access to Internet between 10 am to 12.15 pm just to check email and update my blog, the Internet connection is rather slow even in the morning as I can't really do much update as well.

I am out going shopping with my mum at Suntec and Raffles City in the afternoon...

Subsequently, I have access to Internet between 6 pm to 11.20 pm as the Internet connection is still as slow as tortoise...

When I am in the Facebook online chat at 10.30 pm, the online chat connection always go offline as my friend told me that for several occasion. I realised it coz the messages that I have typed is rather slow moving and show offline as well for more than six times at that moment. The Taskbar wireless signal strength is Poor but still connected when the connection for online chat break intermittently...

Reply from Customer Affairs received on Sunday, 20 September 2009 5:09 PM

Dear Priscilla

We acknowledge receipt of you e-mail.

We wish your kind patience until the relevant department will get back to you on your concerns.

If you have any other questions on our services, please call our Customer Care hotline at 1633, email us at this address or fax in to 6720 5000.

Best regards
Kirk Patrich Paciencia
Customer Affairs

Email sent to Helpdesk on Saturday, 19 September 2009 9:02 PM

My Ref : Prisc 0005

Hi Andy

I have encountered "drop line" issue on Friday, 18 September 2009, the wireless network lost signal as shown at the Taskbar of my laptop at 6.20 pm. The wireless signal was recovered within 3 minutes after I have checked through the modem signal from the room that was stable at that moment.

Even I have tried using both IE and Mozilla browser, the Internet access was as slow as tortoise for the day...

The Yahoo Homepage, Facebook Homepage and Blogger takes about 3 to 5 minutes to download as well...

I have received various error messages from the various website, ie, Yahoo, Blogger, Facebook, Photobucket, etc...

I have tried to go to Neopets to play Destruct-O-Match III. The game site took quite sometime to download and response when I was playing at that time..!! I really give up on it after the game was over at last coz its rather too slow in responding on every level that I go to mostly...!! I really don't know how to continue once again..!!

I have received new error messages from Internet Explorer browser and Mozilla browser now...

Ever since 16 September 2009, I have received various new error messages whenever I go online...

Internet Explorer not responding...
Internet Explorer cannot display the webpage
Bad Request - Your browser sent a request that this server could not understand
Server not found. Firefox can't find the server at www.blogger.com
The connection was reset. The connection to the server was reset while the page was loading

It takes more than 3 minutes just to go to Yahoo Home Page most of the time since 15 September 2009. I really don't know how to monitor or feedback to whoever right now...

The website that I go to for this week with slow connection and difficulty in access will be as follows...~

www.yahoo.com
www.google.com
www.blogger.com
www.photobucket.com
www.bebo.com
www.slide.com
www.imeem.com
www.youtube.com
www.facebook.com
www.neopets.com
www.friendster.com
www.newcreation.org.sg
www.starhub.com
www.radio1003.com

Thank you for your kind attention and action.

Have a nice day...

Regards
Priscilla

P.S. I don't know why even I have tried to access to Starhub Homepage, it will takes more than 3 minutes to download the page. I have encountered slow response and connection most of the time... The Starhub Homepage takes more than 5 to 10 minutes to download at time... Please clarify once again...~

I have encountered "drop line" issue at 9.45 pm, Taskbar wireless signal recover after 3 minutes...~

Today... Saturday, 19 September 2009...~

I have encountered "drop line" issue at 9.45 pm, Taskbar wireless signal recover back after 3 minutes. Subsequently, another "drop line" occurred at 9.58 pm, Taskbar wireless signal can't recover back as I need to restart the laptop at 10.17 pm. The wireless signal strength is rather Low after 10.08 pm when I checked through the Taskbar. Lastly, another "drop line" occurred at 11.20 pm and 11.27 pm but the wireless signal recover back after 3 minutes later while I was log in to my Facebook and chat with my friend at that time...

I was online since 4 pm as the download speed for the Internet Explorer and Mozilla browser was rather slow..!! It takes more than 3 minutes to go to Yahoo Homepage and Facebook Homepage as well..!! It was rather tedious for me to wait and check at at time..!!

I have encountered "drop line" issue once again, the wireless network lost signal...~

Today... Friday, 18 September 2009...~

I have encountered "drop line" issue once again, the wireless network lost signal as shown at the taskbar of my laptop at 6.20 pm. The wireless signal was recovered within 3 minutes after I have checked through the modem signal from the room that was stable at that moment.

Even I have tried using both IE and Mozilla browser, the Internet access was as slow as tortoise for the day...

The Yahoo Homepage, Facebook Homepage and Blogger takes about 3 to 5 minutes to download as well...

I have received various error messages from the various website, ie, Blogger, Facebook, etc...

I have tried to go to Neopets to play Destruct-O-Match III. The game site took quite sometime to download and response when I was playing at that time..!! I really give up on it after the game was over at last...

I have received new error messages from Internet Explorer browser and Mozilla browser now...~

I have received new error messages from Internet Explorer browser and Mozilla browser now...~

Ever since 16 September 2009, I have received various new error messages whenever I go online...

Internet Explorer not responding...
Internet Explorer cannot display the webpage
Bad Request - Your browser sent a request that this server could not understand
Server not found. Firefox can't find the server at www.blogger.com
The connection was reset. The connection to the server was reset while the page was loading

It takes more than 3 minutes just to go to Yahoo Home Page most of the time. I really don't know how to monitor or feedback to whoever right now..!!

What does your day of birth say about you?

Priscilla has taken the quiz What does your day of birth say about you? and she was born on a Thursday.
Personality Traits
- Exuberant and cheerful.
- Deep thinker.
- Good sense of humor.
- Understanding nature.
- Faithful towards family, friends and y...our love.
- Easy going.
- Attractive personality.

Priscilla took the What does your birthday say about you? quiz and the result is April
Active and dynamic. Decisive and haste but tends to regret.Attractive and affectionate to oneself. Strong mentality. Loves attention. Diplomatic. Consoling, friendl...y and solves people's problems. Brave and fearless. Adventurous. Loving and caring. Suave and generous. Emotional. Aggressive. Hasty. Good memory. Moving Motivates oneself and others. Sickness usually of the head and chest. Sexy in a way that only their lover can see...

How easy is it to hurt you?

Priscilla just took the "How easy is it to hurt you?" quiz and the result is You are the ultimate cryer.

You cry for every reason. You are a weekling. You are extremely easy to hurt and cry about everything. ...It's a good thing to cry, but if you cry too much you're eyes will hurt. You should probably not cry so much, but dont hide your feelings either, just dont be so dramatic. It causes people to either feel sorry for you or create harsh thoughs about you. So, try to cry a little less and let out your feelings at the same time.

The Brain Dominance Test

Priscilla took the quiz "The Brain Dominance Test" and got the result: Left Brain Dominant: 19 Left-Brain Responses/ 11 Right Responses!

Of 30 questions, 19 of your responses indicate you are left brained dominant. 11 of your responses a...re indications of right brain dominance. These results indicate you are predominantly left-brain dominant. People who are left-brain dominant thrive on careful analysis of all pertinent factors before making any decisions. Their style is naturally systematic and detail-oriented, characterized by the pursuit of logic, predictability and discipline. They tend to stick to the rules and stay within the confines of their orderly world. You tend to take things more seriously and tend to stick more to rules and guidelines. You have an innate ability to stay on task when doing a job. You tend to have a lot of book knowledge, and may have an interest in science or history. People could benefit from your knowledge. Jobs: Engineer, Accountant, Banker, Counseler, Clerk, HR, Financial Advisor, Librarian...

If they really handle me with care, I will be able to know and accept it with compliment...~

If they really handle me with care, I will be able to know and accept it with compliment. But if they are trying to do something funny, I will surely can't take it...

If a sincere and friendly person handle me, I will treat him well too.

My principle and attitude in handling those hypocrite and irresponsible people is always arrogant and persistent all the time coz I know what am I doing at last...

Even my modem is in coma or the signal down anytime now, I won't be able to meet the technicians as well...~

Even my modem is in coma or the signal down anytime now, I won't be able to meet the technicians as well. Just because I hate Starhub Network at this time and no point to be angry and upset with them when they come for the house call any moment now...

I never get prepared with such a bitterness heart at this time. I really don't know what difficult thing I will do when I see them or maybe what they will do to all my equipment as well. I really lost trust and confident at this time with many more doubts and new problem arise day and night...

It's indeed killing me any moment when I open up my eye to see now...~

Sometimes I need to listen to the whole night of mp3 music until I fall asleep...~

Sometimes I need to listen to the whole night of mp3 music until I fall asleep with my phone turned on most of the time...

Sometimes I need to listen to the classic hits from Gold 90 till I can't sleep even though I am rather tired but my mind is spinning and working all night long...

This is what I really frightened and phobia with at this time when I go to bed early or late at night...

I can't do anything when my mind is working as my body is so exhausted as well...

I won't cry, I must smile happily...~

Whenever I have flipped through the history from my past records that was with me, I have written down this phrase, "I won't cry, I must smile happily..."

During that time, I must be going through lots of bitterness and sadness as well. I will be able to remember if I am going to read through the Princess Prisc Journey one more time but I never do so coz I already have so many problem right now...~

I know that you will be able to assist me at last coz I put all my trust in you...~

Sometimes my tears will flow down coz I am rather angry and upset to handle problem and stress at any time..~

Sometimes my tears will flow down coz I am rather angry and upset to handle problem and stress at any time. Sometimes even I watch a sad movie, my tears will flow like river as well...

My tears easily flowing out most of the time. If one day I have no more tears, what shall I do..?

I know that my tears will dry out soon coz I have been wasted lots of my tears recently with no reason at all...

Just because I feel so sad and angry to handle certain people, my tears will flow like river all the time. Perhaps I should choose not to talk as just to write in instead...

Even though I am trying to send out 10 to 100 mms in a day, don't mean that it will be successfully and smoothly sent through...~

Even though I am trying to send out 10 to 100 mms in a day, don't mean that it will be successfully and smoothly sent through coz I have gone through several attempt and cancelling of the particular 50k mms most of time...

I am truly exhausted of all these trying and wasting of all my time just to send you those testing mms..!!

I have stopped sending mms since 8 September 2009 coz I don't want to be upset and angry for nothing all the time...~

Even my brain will be corrupted one day coz of all these incident...~

Even my brain will be corrupted one day coz of all these incident, both my handphone memory will still be able to have those unhappiness words in it...

Even I have lost all my memory at this time, I will still be able to read and recall back everything from my blog as well...

Even when God takes me away anytime now, I will still be able to know what's happening to me as forever...

I don't know whether it will be a sweet and forgettable memory for me at last...~

My mind always fills with doubts all the time since 9 September 2009...~

My mind always fills with doubts all the time since 9 September 2009 when I have encountered modem signal lost and was down intermittently...

Nobody will be able to give me a proper or a rightful answer since then..!!

Even though the modem light is stable since 15 September 2009, I have more problem to overcome coz the Internet access is rather slow when I try to check my email and go to blogger to update my blog as well...

I really don't like to guess and create more unnecessary trouble for you and me at last...

Puzzled + Upset + Anger + Exhausted, etc...~

I can't do anything if the modem go on coma once again...~

I can't do anything if the modem go on coma once again coz I really don't know when it will wake up at last..!!

I dare not use the Digital Voice home to make call when I able to access to Internet successfully..!!

What I able to do now will be monitoring the signal day by day. It rather tedious for me to walk to-and-fro 40 steps towards the modem every time right now...

I am rather phobia when I wake up early in the morning...~

I am rather phobia when I wake up early in the morning coz I need to check on the modem signal whenever I need to use my Internet access once again.

It seems working fine since then... But I have encountered various error message from www.photobucket.com, ie, "Internet Explorer cannot display the web page" and "Bad Request - Your browser sent a request that this server could not understand" since Wednesday afternoon when I am trying to upload photos to my account...

Everyday, I have many more updates to do. Every moment, I have so many unhappiness thing happen in me...~

Everyday, I have many more updates to do. Every moment, I have so many unhappiness thing happen in me. Every time, I have many more unsatisfied matter to complaint with..!! I will become a "Complaint Queen" one day..!!

If I just keep quiet and leave it, provided God or the truly angel send me back to heaven anytime now...

Lots of thing never meet my expectation most of the time. How can I take it or leave it as if nothing happen at all..? Provided I am totally blind or deaf... Otherwise, it will be when I really in coma one day, probably I don't care of anything happen in me forever...

When I am seriously injured or landed in the hospital one day, how those hypocrites react and feel...?

When I am seriously injured or landed in the hospital one day, how those hypocrites react and feel...?

Probably they will be having celebration and party as the file closed forever..!! What I will be able to do now..? I must stay strong, stay smart and stay healthy all the time... With Almighty God grace and mercy, I will be able to overcome all these problem as well...~

I do not know what this three months of suffering and torturing mean for me..!!

I do not know what this three months of suffering and torturing mean for me..!! But I will be able to understand how the hardworking and responsible people really work hard in it. As for those irresponsible people, they are truly working so smart and playing "tai chi" like what I have seen it in my Singtel case two years ago...

I don't think they are really smart at last coz I just do not want to be upset and being hassle by those sweet words all the time as physically no action taken always...

I indeed hate those irresponsible attitude and behaviour...

I go to bed as early as 2.30 am after I have finished all my blog updating...~

Today... Wednesday, 16 September 2009...~

I go to bed as early as 2.30 am after I have finished all my blog updating and checking my email as well...

The modem signal seems to be in working condition since last night as I really don't understand why..!!

It's about 9 pm but I am rather tired and sleepy now, I will be going to rest soon...~

When the modem was down and showed first 2 stable light since Monday...~

When the modem was down and showed first 2 stable light since Monday, 14 September 2009 at 1.20 pm, I was rather angry and disappointed once again...

My laptop task bar was able to show that the wireless network had connected as I have checked through several time on the same day. I can't access to Internet coz the 4 light was unstable. Subsequently, the modem was on coma since then...

I switched off the main modem power point on Tuesday, 15 September 2009 at 9 am coz Starhub was having maintenance work in my area...

I was not able to use Digital Voice home and Internet from 14 September 2009 to 15 September 2009 onwards...

I am trying to get out of the house for the whole afternoon...~

Today... Tuesday, 15 September 2009...~

I am trying to get out of the house for the whole afternoon after I have wake up in the late morning coz Starhub is carry out maintenance work in my area between 9 am to 6 pm today...

I have planned to meet up my niece at Downtown East, Wild Wild Wet at 3 pm but the park is closed for today. Subsequently, we proceed to the swimming pool instead.

I don't really enjoy much as my mind always pondering about the modem signal all the time. I am just thinking and trying to get a solution even though I am outside now..! Do you think I will be totally relax at this point of time..?

Someday when we get to heaven, there will be no more sorrow or separation or pain...~

Someday when we get to heaven, there will be no more sorrow or separation or pain and God will wipe away every tear from our eyes (Rev. 21:4). In the meantime, the tears may flow. No apologies needed...~

He knows our burdens and our crosses. Those things that hurt, our trials and losses, He cares for every soul that cries, God wipes the tears from weeping eyes...~

If you doubt that Jesus' cares, remember His tears...~

This Shepherd of mine knows each trial, each snare, and at just the right moment...~

This Shepherd of mine knows each trial, each snare, and at just the right moment my Lord will be there, on His shoulders to carry each burden for me - Yes, the Lord is my Shepherd and always shall be...~

The weak and the helpless are in the Good Shepherd's special care...~

Whenever I encounter signal lost, I am rather depressed most of the time...~

Whenever I encounter signal lost, I am rather depressed most of the time. Perhaps I should choose not to stay at home often in order to reduce my unhappiness feeling when I see the modem down again...

I don't want to be upset almost everyday all due to the modem signal as I can't access Internet and use Digital Voice home always...

What I able to do now..? Probably I should avoid staying at home and go outing often. Another alternative will be stay in my auntie house or go to her house everyday...

I look so ugly when I feel sad and weep all day. This is not the life that I choose to be...

I must learn to think positively and be happy once again... I really need a long break or go for a holiday at this time...~

I am quite disappointed and angry when I see more problem everyday...~

I am quite disappointed and angry when I see more problem everyday. I will learn to weep till I fall asleep most of the time...

Even though I am learning to be strong now but emotionally my heart will always fill with bitterness and sadness all the time...

Even though my tears flow like river now, only God will be able to know...

What can you do now..? Just listen and read all my fairy tale story all the time..?

I go to bed as early as 9.30 pm coz I have giddy, headache and fever once again...~

Today... Monday, 14 September 2009...~

I go to bed as early as 9.30 pm coz I have giddy, headache and fever once again...~

I am rather stressful and sick as the signal issue occurred almost everyday...

Whenever I encounter so many problem, I really feel like weeping each time. My eye will be swollen the next day. I really don't like this type of miserable life in me. My brain and my heart is bleeding whenever I see the signal lost all the time.

It is a stressful day for me...~

My modem signal no problem between 9.00 am to 12.30 pm...~

Today... Sunday, 13 September 2009...~

My modem signal no problem between 9.00 am to 12.30 pm. Subsequently, I am out for a birthday celebration party after that...

As long as I reach home at 8 pm, I will check the modem status. The modem signal lost no doubt I have not connected the Digital Voice home to my modem since then coz I know that any moment the modem will down without any notice..!! About 10 minutes later, the signal light stable then I will be able to access Internet once again.

I really don't understand why..!! As my six sense always correct all the time...

For the tech support issue, nobody follow-up my monitoring schedule since Friday night as I feel rather disappointed and puzzled one more time..!! Who will be handling me now..? I really don't know..!!

Smoke come into my eye all the time...~

Smoke come into my eye all the time...~

My eye full of sadness and tears as well whenever I handle those problem. My head and my heart will be seriously hurt from time to time...

When we suffer, let us remember that God will bring comfort to us through His Word...~

When we suffer, let us remember that God will bring comfort to us through His Word, by the Holy Spirit and through fellow believers. God does not comfort us so that we'll be comfortable; We are comforted by God so that we might be comforters...~

When God permits trials, He also provides comfort...~

I really don't know why..!!

I really don't know why..!!

Even though the tech support had handle me through the phone, they can't even handle me in a much more professional way now as I able to describe now.

I am still waiting for Steve to call me since Friday night but he don't call me once again..!! Of course I will be rather upset and angry for sure. I feel rather insecure and phobia when they handle me in this way before Andy left on Monday.

I try not to be upset at this time but I truly can't explain to you how I feel right now...~

Upset + Angry + Frustration + Insecure + Phobia, etc...~

It takes more than 4 hours just to upload 20 photos to Facebook profile since 9 pm...~

It takes more than 4 hours just to upload 20 photos to Facebook profile since 9 pm...~

Those are not my photos. Its belong to my niece...~

I have many more photos need to be uploaded as well but I am rather tired of waiting as it's quite late now...

Network Maintenance on 15-09-2009

Dear Customer

Due to third party requirements, Starhub will be carry out maintenance work in your area on 15-09-2009 from 09.00 AM to 06.00 PM.

During this period, service through our broadband network will be temporarily suspended to facilitate the work. Reception of all free-to-air channels as well as access to all Starhub TV, internet and Digital Voice services will be interrupted. We apologise for any inconvenience caused.

You can still view the free-to-air channels by connecting your TV to the MATV point if you have one. Once this exercise is completed, you can connect your TV back to the cable TV point as usual.

If you have any questions on our services, please call our Customer Care hotline at 1633 (+65 6820 1633 from overseas), send an email to helpdesk@starhub.com or fax to +65 67251603.

Yours sincerely
Diana Lee
Head, Customer Service

I don't use my laptop so often for today...~

Today... Saturday, 12 September 2009...~

I don't use my laptop so often for today coz I am busy early in the morning. After that I go shopping at Giant Tampines...

In the late evening at 7.00 pm, my uncle fetch us go to the Comex 2009 Show at Suntec Convention & Exhibition Centre.

I bought a new Fuji A170 Digital Camera, 10.2 MegaPixel at $149.00 and a HP Pocket Media Drive, 120GB at $49.00. I really don't know why I bought this digital camera. As it will be my third digital camera now. Lol... Maybe I am just stressful and love to buy new thing most of the time...

My uncle bought 2 sets of Compaq Presario CQ3085D Desktop PC at $1998.00 for his three kids. I recommended him to buy HP coz it was my favourite brand so far as most of my friends know that I would prefer branded and reliable product all the time..! Lol...~

Anyway I don't face any signal lost for today...~

We feel helpless in times of tragedy but we are never hopeless...~

We feel helpless in times of tragedy but we are never hopeless. God pours His love into our hearts - and with it the great hope of His glory. It's all part of God's mysterious yet marvelous plan.

Come joy or grief, content I'll rest and feel myself supremely blest, since naught in earth or heaven can part the Savior from the loving heart...~

God often digs wells of joy with the spade of sorrow...~

I am just waiting for the modem to lost signal or down since yesterday...~

I am just waiting for the modem to lost signal or down since yesterday...~

I will be able to feel that the modem is playing merry-go-round or musical chair with me since Wednesday when the modem lost signal with no reason at all... Actually, I have already used to it since then.

So many questions as nobody will be able to answer or reply so far when I queries them as well..!!

My mind is always full of one million pieces of jigsaw puzzle..!!

This type of internet game is not fun at all...~

Almost every single day, I am angry with Starhub Network...~

Almost every single day, I am angry with Starhub Network. Do you think I will purposely created all those problem or make up story for those tech support to handle me with tears most of the time...

If I have a final choice, if I can leave it, I will do it just to solve all the problem one as for all. Coz I hate to have the debate conference or argue game with them for the same issue with no sense at all...

Either I will give up on complaining after 3 to 6 months later if thing remained coz no point angry and argue with them even though its not my problem at all. As a customer like me, I don't have any choice. I must learn to accept and take it finally.

You don't seem to use any mms often, so you unable to understand how the frustration that I need to face it almost every moment I send mms to my friends.

I will truly turned mad if the network issue remained the same every year. As I need to complaint every time. I rather leave it or take it just like nothing happen will do... This is what I can do at last if I don't want to fight anymore.

Silence don't mean that everything is perfect at my end. I just learn to take it at this time. Its quite tedious and nuisance if I carry on this type of wonderful game with them...

Complaining and fighting for nothing at all in the end. Do you think I will be able to keep calm and smile to handle those maxonline issue patiently and personally..?

I really have so many doubts during this 3 days of monitoring...~

Today... Friday, 11 September 2009...~

I really have so many doubts during this 3 days of monitoring. If the modem faulty or caused the main problem for my digital voice home and broadband service, I will not be able to access Internet since this morning at 9.35 am till 11.59 pm...

I indeed eager to question those tech support but I know that they can't give me any reply so far.

I always think of write-in officially since yesterday when I have encountered various new signal lost issue.

I feel rather tired to carry on this monitoring coz I am so stressful as well with all this merry-go-round issue that I will be able to describe to you now.

I don't walk and check the modem frequently, my right leg not painful again. I can't walk too much as I am quite sure now... Lol...~

You aware that I go shopping quite often but I don't have this problem so far. But as I need to check the modem signal several time in a day, my right leg will be painful lo... Its really true...~

Everyday I update all my blog just to create fairy tale for all my friends to support me..?

Everyday I update all my blog just to create fairy tale for all my friends to support me..?

Everyday I angry with so many people and so many problem in me. Do you think all those story and email that I have sent so far, its make up story too..?

Sometimes I really know that the losing party will be the customer even though it not our fault but we must learn to take it at last. That will be the final conclusion to solve problem with no sense at all..!!

I don't hope and choose to be upset everyday with all these mini little thing in my life without any solution at last coz you will be able to know that I am tired to handle them with bitterness and fearfulness all the time...

After handling maxonline issue, do you think I still have the strength and time to handle mobile as well..? Probably see you again next year...~

Whenever I have giddy, headache and blocked ear, I know that my stress level have gone up...~

Whenever I have giddy, headache and blocked ear, I know that my stress level have gone up...

In order to minimize sicknesses in me, I must learn 2 leave it or even closed my eye and shut down my ear at last. This is what I will be able to do...

I know that the worst situation will make me turned crazy or fall sick very often if I ponder through as I really hate to choose to be. But I still need to take it finally. It will be the best healing solution for my health now...

I might die tomorrow coz of mobile but what you get..? Guilty and regret at last or rejoice and celebration after I have left this world..?

After reading the email from Customer Service for Mobile tech issue...~

After reading the email from Customer Service for Mobile tech issue, I am extremely angry and upset again coz nobody know what I mean as always given me inappropriate reply in order to provoke or upset me always.

Do you understand what they mean at last? All those delay or difficulty in sending mms, no conclusion and solution most of the time...

I indeed don't know how to argue or quarrel with them every year as they are given me the same damn excuses all the time...

They always like to give me this type of good reasons and excuses almost every year. When I am tired to fight again, I will leave it most of the time... Next year I will bring up the matter once again. Don't you think its not my problem for sure. I am truly exhausted with all this silly excuses as I able to describe now.

To minimize conflict, customer always need to sacrifice all the time. I will try to minimize sending mms to all my friends then I won't be upset with the network issue coz I have much more better thing to handle at this time...

I have giddy, headache and blocked ear once again whenever I have to handle the same problem again and again with no peace in my mind always...

NO SOLUTION, NO CONCLUSION ALL THE TIME... IS THIS A RIGHT ATTITUDE TO HANDLE PROBLEM NOW..!!

I AM REALLY TIRED TO MONITOR ALL THESE INCIDENTS THAT I HAVE DIFFICULTY WITH. LET ME HANDLE MAXONLINE FIRST..!!

Reply from Customer Service received on Friday, 11 September 2009 4:03 PM

Dear Ms Priscilla

Thank you for your email dated 9 September 2009.

We refer to our telephone conversation on 8 September 2009.

As shared, our MMS testing shows that the message was successfully sent and received by the mobile number 9000 0000 and 8000 0000.

We would appreciate it if you could provide us with the following information to facilitate our investigation should you encounter any issues with MMS.

1) Date and Time
2) Nature of issue. Eg: delayed MMS or non-delivery issue
3) Sender Mobile number
4) Recipient mobile number

If you have any questions on StarHub Mobile services, please call us on our Customer Care hotline at 1633 (+65 6820 1633 from overseas), email to this address or fax in to 6720 5000

Thank you for your understanding in this matter.

Yours sincerely
Antonio Yong
Customer Service - Communications

Both my ear was blocked when I woke up early in the morning...~

Both my ear was blocked when I woke up early in the morning...~

I have headache once again. My body temperature is rather high even I am in an air-cond room. I am trying and learning to be clam and cool almost every morning but I unable to overcome all the sadness in me every moment I have opened my eye. My eye is tired and painful as well...

I have all these little sicknesses here and there every time. I won't be joyful as well...~

Whenever I have encountered modem signal lost, I unable to describe how I feel...~

Whenever I have encountered modem signal lost, I unable to describe how I feel as I can't be angry or upset once again.

Perhaps I must learn to closed two eye. I must learn to treat it as nothing has happened to me at this time..!!

If my six sense is right again...~

Today... Thursday, 10 September 2009...~

If my six sense is right again, it should be the network signal issue now coz this morning my modem is working fine with the four signal green light stable. Probably I should say that the modem is working fine again since last night.

I have connected my dv and my Internet surfing no problem since 7.30 am...

If you're saying that my modem have problem then I won't be able to access Internet or use my dv now right...?

Anyway I have diverted my dv since last night when I have encountered signal problem. If I able to access Internet I won't be upset and angry for sure... Lol...~

I am out of my house between 3.30 pm to 6.50 pm. When I reached home, I try to check on the modem, 3 signal light stable and 4th light blinking as I checked. A few minutes later the 4 green light stable again. I able to access Internet after that. I wonder why this signal problem keep coming intermittently as I observed it now..!!

Between 10.29 pm to 10.31 pm, I still facing the same problem as the modem signal light blink starts from 3rd light to 4th light then subsequently stable again.

Lastly between 11.15 pm to 11.40 pm, the modem signal light unstable for more than 25 minutes and subsequently stable again...

Within a day so many signal issue as I need to walk to-and-fro 40 steps away from my modem for more than 40 times as I able to count right now... My left leg is hurt and painful as it so co-incident happen at this time...~

Any moment my modem signal light will down as I really feel exhausted too...

Reply from Head, Customer Service received on Thursday, 10 September 2009 5:32 PM

Dear Priscilla

Thank you for your email to our CEO, Mr Terry Clontz, and your compliments to my customer service colleagues, Andy Chang, Antonio Yong and Simon Ong. It was our pleasure to be of assistance to you.

Andy has shared with me the details of the technical issues you have reported and the assistance rendered to you. Besides monitoring your Internet connection remotely, our technician has checked the external wiring of your unit on 8 September 2009. He found that the external wiring is within specifications and should not have affected your wireless broadband connection and Digital Voice as reported.

From our observations, the technical issues could be equipment related, for example, faulty modem or cable point. I note that we have not been able to arrange an on-site appointment with you since the technical issue was first reported in July 2009. Therefore, we would appreciate it if you could allow us to arrange a service call whereby our technician will provide on-site assistance at your premises. Please rest assured that the one-time service call charges will be waived.

I take this opportunity to inform you that Andy will be outstation for three months from 14 September 2009. Should you require assistance, please do not hesitate to call us at our Customer Care hotline at 1633. You may also wish to write to us at e-mail at helpdesk@starhub.com or fax: 6720 5000.

Thank you.

Yours sincerely
Diana Lee
Head, Customer Service

The reasons that I don't want to handle or talk to any Mobile Tech Support...~

The reasons that I don't want to handle or talk to any Mobile Tech Support at this time coz talking can't solve problem as for sure. I just want them to fix it without any good excuses or reasons. I will be able to prepare myself to handle those technicians that plan to come to my house to check on the maxonline problem. I unable to handle two things at one time coz I will feel extremely depressed when things still remained...

Silence and fix it will be the best solution in handling me at this time. The more I talk to them, the more I will become upset every moment. My mind fills with doubts always. How can I rest and sleep in peace if everyday I am facing the same problem as I need to complaint and argue with them every time! I rather choose to handle my maxonline problem at this time in order to keep calm and cool right now.

I don't want to be upset and angry everyday when things still can't rectify as my brain cell will stumble...

Whenever those problem pending, my mind will think negatively all the time. I don't want to be angry and gloomy everyday. I must learn to smile and be happy now. Otherwise, I unable to handle all my problem with a bitterness heart all the time...

When I am upset and angry, my modem and everything will turned crazy as well...~

When I am upset and angry, my modem and everything will turned crazy as well...~

I have so many problem for my maxonline issue right now. Probably it's due to the modem signal coz I have difficulty to access Internet and using my digital voice since yesterday afternoon at 12.20 pm. My Internet and digital voice was down for more than 5 hours as I guess. I unable surf net at that time...

I was planning to go shopping with my uncle and auntie as I don't really bother to call tech support at that time until I was back home at around 6.20 pm...

During 8.00 pm to 8.20 pm, I still encountered signal problem, the Internet and digital voice down again...

I need to keep calm and cool in order to talk to the tech support in assisting me at that time...~

Email sent to Customer Care on Wednesday, 9 September 2009 10:58 AM

TO WHOM IT MAY CONCERN...

Dear Sir

Before my memory lost, I have prepared this post in my phone as early as 5 am...

I have headache, fever and blocked ear when I realised that my mobile tech issue file closed with the conclusion that I am able to send and receive mms so far from my new phone..!!

I still have difficulty in sending mms to all my friends and my green card as well. How can the file closed just like that..!! They are indeed irresponsible and ridiculous..!!

One of my friends suggested to me not to use mms as not to upset myself every time with all these similar issue with them almost every year..!!

Eventually, this mms issue have been pending since 2 years ago. Even though I have already changed from Samsung Z720 to Sony Ericsson K850i and my present Samsung F480, I am still facing the same damn problem every time..!!

It can't be all my phones have problem all the time but whenever I call them or even check about this issue, it will be my phone problem at last..!! Do you think I will be pleased with all these excuses that they have been given me since then..??

The more I am using mms, the more I will turned crazy but nobody will be able to understand how I have gone through..!! What I am able to vent out now will be the network caused problem as not my phone for sure..!! Otherwise, it can't be always I have the same problem all the time..!!

I am extremely angry and disappointed when I need to fight for this issue every time even now...

They are indeed tactless as I really phobia to call them since 2 years ago when the network issue still pending as I just leave it till now...

Even at this time, all the problem still remained the same as I truly don't understand why I must face all this unpleasant issue all the time without any conclusion at last..!!

I must learn not to use mms totally. But this is not what I want..!! I have many thing 2 send almost everyday. As I need to face this problem everyday. Of course I will turned mad one of this day coz of them..!!

I hope you will be able to understand how I have gone through...

Looking forward to your favourable reply.

Regards
Priscilla

Email sent to Terry Clontz on Thursday, 10 September 2009 10:07 AM

Hi Mr Terry

I have been with Starhub since 7 May 2004 and so many of your staff have been handling me since then but I indeed grateful and thankful with your three staff that always handle me with care, kindness, gentleness and patience all the time that I will be able to describe to you now.

I think it should be a credit for Starhub to have such a group of professional and capable staff in your organisation as this is what customer want to have being served with tactfulness and kindness all the time...

I do admire your patience and kindness in looking into my matter since then even though you have much more better thing to handle at this time.

Thank you very much...

Regards
Priscilla

Email sent to Customer Care on Wednesday, 9 September 2009 10:58 AM

TO WHOM IT MAY CONCERN...

Dear Sir

Before my memory lost, I have prepared this post in my phone as early as 5 am...

I have headache, fever and blocked ear when I realised that my mobile tech issue file closed with the conclusion that I am able to send and receive mms so far from my new phone..!!

I still have difficulty in sending mms to all my friends and my green card as well. How can the file closed just like that..!! They are indeed irresponsible and ridiculous..!!

One of my friends suggested to me not to use mms as not to upset myself every time with all these similar issue with them almost every year..!!

Eventually, this mms issue have been pending since 2 years ago. Even though I have already changed from Samsung Z720 to Sony Ericsson K850i and my present Samsung F480, I am still facing the same damn problem every time..!!

It can't be all my phones have problem all the time but whenever I call them or even check about this issue, it will be my phone problem at last..!! Do you think I will be pleased with all these excuses that they have been given me since then..??

The more I am using mms, the more I will turned crazy but nobody will be able to understand how I have gone through..!! What I am able to vent out now will be the network caused problem as not my phone for sure..!! Otherwise, it can't be always I have the same problem all the time..!!

I am extremely angry and disappointed when I need to fight for this issue every time even now...

They are indeed tactless as I really phobia to call them since 2 years ago when the network issue still pending as I just leave it till now...

Even at this time, all the problem still remained the same as I truly don't understand why I must face all this unpleasant issue all the time without any conclusion at last..!!

I must learn not to use mms totally. But this is not what I want..!! I have many thing 2 send almost everyday. As I need to face this problem everyday. Of course I will turned mad one of this day coz of them..!!

I hope you will be able to understand how I have gone through...

Looking forward to your favourable reply.

Regards
Priscilla

Before my memory lost, I have prepared this post in my phone as early as 5 am...~

Before my memory lost, I have prepared this post in my phone as early as 5 am...

I have headache, fever and blocked ear when I realised that my mobile tech issue file closed with the conclusion that I am able to send and receive mms so far from my new phone..!!

I still have difficulty in sending mms to all my friends and my green card as well. How can the file closed just like that..!! They are indeed irresponsible and ridiculous..!!

One of my friends suggested to me not to use mms as not to upset myself every time with all these similar issue with them almost every year..!!

Eventually, this mms issue have been pending since 2 years ago. Even though I have already changed from Samsung Z720 to Sony Ericsson K850i and my present Samsung F480, I am still facing the same damn problem every time..!!

It can't be all my phones have problem all the time but whenever I call them or even check about this issue, it will be my phone problem at last..!! Do you think I will be pleased with all these excuses that they have been given me since then..??

The more I am using mms, the more I will turned crazy but nobody will be able to understand how I have gone through..!! What I am able to vent out now will be the network caused problem as not my phone for sure..!! Otherwise, it can't be always I have the same problem all the time..!!

I am extremely angry and disappointed when I need to fight for this issue every time even now...

They are indeed tactless as I really phobia to call them since 2 years ago when the network issue still pending as I just leave it till now...

Even at this time, all the problem still remained the same as I truly don't understand why I must face all this unpleasant issue all the time without any conclusion at last..!!

I must learn not to use mms totally. But this is not what I want..!! I have many thing 2 send almost everyday. As I need to face this problem everyday. Of course I will turned mad one of this day coz of them..!!

That's why I always choose to be admitted to the hospital one day as everyone don't have to solve the problem..!! Even I die tomorrow, they will rejoice as well...

P.S. Read more of the similar incident occurred on 23 November 2007 from my oldest post here...~

Email sent to Helpdesk on Wednesday, 9 September 2009 12:15 AM

My Ref : Prisc 0004

Hi Andy

I have taken these photos from the electrical and telephone riser box outside my premises before your technicians tidy up the cable on Tuesday, 8 September 2009.

The Photo that I have taken for Emma's house wireless connection and for my house wireless connection.

Emma's always have very fast connection speed compared to mine most of the time. She is under MaxOnline Express Plan...

Thank you for your kind attention and action.

Regards
Priscilla

It seems so co-incident that I have so many issue all related to Starhub Network most of the time...~

Today... Tuesday, 8 September 2009...~

It seems so co-incident that I have so many issue all related to Starhub Network most of the time...~

From MaxOnline to Digital Voice, Mobile Network and phone issue all related to Starhub...

For my phone issue as I have mentioned before, for the past 2 years when I have purchased those new phone from Starhub Main Shop, I will have to face phone problem most of the time... I need to visit the service centre more than 5 times. I indeed can't understand why there will be so many co-incident thing happened to me...

For Mobile Network issue, the non-delivery of sms and the frequent delay of receiving mms even now. Subsequently I have difficulty in sending mms most of the time as I will be able to throw all my frustration here...

Even now, my sms unable to reach Radio 100.3 since March 2009 as I have tried using my own number until I truly give up now. But I still don't understand why..!! My Green Card always no problem whenever I sent sms to them and subsequently they will replied to most of my request as well... Of course I will be upset with this issue.

I am rather disappointed with them coz the Mobile Technical Support have given me a surprised that all my mms issue have solved from their end as subsequently the file closed ftom today onwards...

I don't understand why as they are given me this type of ridiculous reply but I still need to monitor all my outgoing mms if I encounter problem even right now..!!

The best solution will be I don't use mms at all as I won't be facing all these issue coz nobody will willing to admit that the network really caused problem to me most of the time...

Email sent to Terry Clontz on Tuesday, 8 September 2009 12:14 PM

Hi Mr Terry

Sometimes my heart is weeping while I am talking to those tactless customer support...

They not only upset me but have been given me so many excuses regards to the "drop line" issue. The conclusion always Starhub Network no problem at all. Probably my modem or router will have problem now. In future will be both my new laptop and pc as well...

What type of good excuses and advices that they have been given me so far. I won't be pleased as I need to argue or even quarrel with them all the time whenever I call up regards to my "drop line" issue most of the time. I really sick of that..!!

I feel that it will be rather ridiculous to trick me in such a way coz I have been spoken to more than seven technical support in this three occasions. I really feel exhausted of this good excuses that they have been given me so far. Nothing else they can provide me during that time..!!

What will be the purpose for me to call them and subsequently create more trouble for myself once again...??

I hope you will be able to understand how I have gone through right now...

Thank you for your kind attention and action.

Regards
Priscilla

Email sent to Helpdesk on Tue, 8 September 2009 at 10.47 am

Dear Sir

Further to my email to you since July 2009...

For more than 2 months time, I have not received any of your proper and official reply to me so far... As I really wonder why coz I have other case to handle as well..!!

You have overlook the feedback that I have sent to you...? Do you miss out my case by then...?

Hope to hear from you soon.

Regards
Priscilla

Encl reply from helpdesk...~

On Wed, Jul 22, 2009 at 12:51 PM, StarHub Customer Care - Helpdesk - helpdesk@starhub.com wrote:

Dear Valued Customer

Thank you for contacting StarHub.

We acknowledge receipt of your email and our Customer Affairs Consultants will be responding to you as soon as possible.

If you are a Business customer, please dial 1800 888 8888.

Meanwhile, please visit our website at www.starhub.com for more information on our products and services.

Best regards
Customer Affairs

Goodbye - Stairway to Heaven MV

Nobody will like hypocrite friends...~

Nobody will like hypocrite friends. I despise those hypocrites as well. But I don't know why I have to face those hypocrite people everywhere even right now..!!

Sometimes my heart is weeping while I am talking to those tactless customer support...~

Sometimes my heart is weeping while I am talking to those tactless customer support...

They not only upset me but have been given me so many excuses regards to the "drop line" issue. The conclusion always Starhub Network no problem at all. Probably my modem or router will have problem now. In future will be both my new laptop and pc as well...

What type of good excuses and advices that they have been given me so far. I won't be pleased as I need to argue or even quarrel with them all the time whenever I call up regards to my "drop line" issue most of the time. I really sick of that..!!

I feel that it will be rather ridiculous to trick me in such a way coz I have been spoken to more than seven technical support in this three occasions. I really feel exhausted of this good excuses that they have been given me so far. Nothing else they can provide me during that time..!!

What will be the purpose for me to call them and subsequently create more trouble for myself once again...???

This is the third time that I have encountered "drop-line" issue for my Internet Connection...~

Today... Monday, 7 September 2009...~

This is the third time that I have encountered "drop-line" issue for my Internet Connection this morning at 9.54 am onwards while I am checking on my email and doing updating for my blog at that moment...

Do you think I will be pleased once again when the same thing happen within 24 hours...? What can I do now...? To wait as I will be able to sense that..!!

I do not know why I will have headache and fever after that...~

Perhaps I shall choose not to complaint or talk to anyone else when problem arise...~

Whenever I am facing "drop line" issue, my heart and my mind will stumble...~

Sometimes I do hope that I will be seriously ill and be admitted to the hospital for a few months in order for me to have some peace in my mind...~

Handle me with care until I landed in the Intensive Care Unit one day...~

Sometimes, I will have lots of negative thoughts in my mind all due to the MaxOnline Technical Support who handle me recently. What can I do? In order not to create trouble for myself, maybe I shall choose not to talk to anyone else at last..!!

I won't be fearful if eventually you handle me with care until I landed in the Intensive Care Unit as I know my tolerance and limit of handling those tactless and unfriendly support so far...

This is the second time that I have encountered "drop-line" issue for my Internet Connection...~

Today... Sunday, 6 September 2009...~

This is the second time that I have encountered "drop-line" issue for my Internet Connection this morning at 11.20 am onwards while I am using my digital voice at that moment...

Half an hour later, I just switch off my laptop and step out of my house to go shopping with my mum...

For the first incident occurred on Wednesday, 2 September 2009 between 4.00 pm to 8.00 pm as it have encountered "drop-line" issue for more than ten times continuously...

The first thing always strike my mind early in the morning will be update all my blog...~

The first thing always strike my mind early in the morning will be update all my blog and throw out all my frustration in it...

Sometimes, I will forget about my breakfast and my lunch as well. I have so many things in my mind and most of the time I will write and type it out...

I have been waiting for the testing mms that sent by the Mobile Tech Support ...~

Today... Saturday, 5 September 2009...~

I have been waiting for the testing mms that sent by the Mobile Tech Support until I have fallen asleep after 12.30 am...

I wake up as early as 4 am to send mms to them and for my green card as well but I unable to receive it even after 2 hours to 12 hours later. As I really don't know what has happened but it has shown sent message from my new phone..!!

Subsequently, I forward the same mms again to them at 9.27 am in the morning...~

Email sent to Terry Clontz on Saturday, 5 September 2009 12:37 PM

Hi Mr Terry

Thank you very much for giving me so much attention in handling all my problem with MaxOnline and Mobile issue recently...

It's truly my privilege as I will be able to write-in to you personally all the time to listen and read through all my problem and unhappiness with them lately...

I wonder why I have to handle from MaxOnline to Digital Voice then lastly will be Mobile Network issue, everything not running smoothly in my end at the same time...

As for those customer support that have been given me lots of unpleasant issue at this time, I truly hope that you will be able to understand how I have gone through during this difficult time to handle those unprofessional and unfriendly customer support as I need to feedback and share all those problem to Antonio Yong, Simon Ong and Andy Chang most of the time during this 3 months...

You do observe that I have created so many personal blog due to the same issue as I truly feel exhausted when handling them. All my anger and frustration that I have vent out to you as well...

Thank you for your patience, kindness and thoughtfulness all the time.

Have a nice weekend...

Regards
Priscilla

Note : For your personal access and viewing only...~
P.S. For your easy access to all my personal blog link will be as follows...~

Reply received from Customer Affairs on Saturday, 5 September 2009 8:59 AM

Dear Priscilla

Thank you for your email.

We would like to inform you that we have refer your matter to the relevant department. Please be assured that they will get back to you as soon as possible. We seek your kind understanding and patience in waiting for their reply.

If you have any other questions on our services, please call our Customer Care hotline at 1633, email us at this address or fax in to 6720 5000.

Best regards
Tan Jin Hong
Customer Affairs

I weep and weep almost every night until I turned blind one day...~

I weep and weep almost every night until I turned blind one day...~

Sometimes I will truthfully seek God as why all these unhappiness things happen to me all the time...

Whenever I feel depressed, I will be weeping until I fall asleep most of the time...

I might be facing depression one day when I don't know how to smile and laugh again as all my friends don't hope to see the worst thing happen to me...

I must learn to be more cheerful and not to ponder over things at time...

Email sent to Starhub CEO - Mr Tery Clontz on Friday, 4 September 2009 10:31 AM

URGENT ATTENTION TO STARHUB CEO - MR TERRY CLONTZ...

Dear Sir

I am rather upset with the Technical Support as my MaxOnline Network problem still not rectified even now as they need to send Andy Chang to Philippines soon...

Technical Support don't have anymore capable staff in their department at this time as he need to go there personally in a short notice...

Do you think as a customer I will be pleased with all these excuses that they have given me now...? You're aware that so many of the technical support have been handling me with an unprofessional behaviour as I need to bring up the attention to you. I hope that the bad incidents will not happened to me anymore as I feel exhausted to complaint to you once again...

Nobody will know what will happened during the 3 months..? I don't want any unhappiness thing happen once again as I have already highlighted to you before in my email that I have sent. Subsequently, you will be able to read more of my incidents happening in Starhub as well...

Thank you for your kind attention and action.

Kindly look into this matter seriously as I look forward to hear from you soon.

Regards
Priscilla

Email sent to Terry Clontz on Friday, 4 September 2009 10:13 AM

Hi Mr Terry Clontz

I am rather upset with the Technical Support as my MaxOnline Network problem still not rectified even now as they need to send Andy Chang to Philippines soon...

Technical Support don't have anymore capable staff in their department at this time as he need to go there personally in a short notice...

Do you think as a customer I will be pleased with all these excuses that they have given me now...? You're aware that so many of the technical support have been handling me with an unprofessional behaviour as I need to bring up the attention to you. I hope that the bad incidents will not happened to me anymore as I feel exhausted to complaint to you once again...

Nobody will know what will happened during the 3 months..? I don't want any unhappiness thing happen once again as I have already highlighted to you before in my email that I have sent. Subsequently, you will be able to read more of my incidents happening in Starhub as well...

Thank you for your kind attention and action.

Kindly look into this matter seriously as I look forward to hear from you soon.

Regards
Priscilla

Westlife - Until The End Of Time

God's grace is immeasurable; His mercy inexhaustible; His peace inexpressible...~

Life will at times be difficult, often it is painful and for now it is imperfect. But still it is good, for in all these things nothing can separate us from God's lavish expressions of love (Romans 8:39).

Thank you, loving Father, for the good gift of life. Forgive me for making it complicated for myself and others. I thank you and praise You for all You do so that I can enjoy so much. Amen...~

God's grace is immeasurable; His mercy inexhaustible; His peace inexpressible...~

I have slept for almost 3 hours last night...~

Today... Friday, 4 September 2009...~

I have slept for almost 3 hours last night. I was awake to do planning in my mind after that as I really can't sleep once again.

I have already type out so many messages in my phone after 7 am in the morning when I have checked through...

When I have lots of doubts and thoughts in my mind, my brain cell will be working as early as 3.30 am...

When it strike me occasionally at this time, it should be alright for me. Otherwise, I will feel drowsy for the day...~

I angry with the network until I fall sick most of the time...~

I angry with the network until I fall sick most of the time. Sometimes I will even lost part of my memory early in the morning as I can't even know what day will it be..!! My schedule will be mess up by then...

I can't remember the appointment that I have already fixed one week ago. I have a short-term memory lost all due to so many unhappiness thing in me now...~

The three musketeers that helping me all the times...~

The three musketeers that helping me all the times will be Andy Chang, Antonio Yong and Simon Ong...~

Whenever I have encountered problem and difficulty with customer support or technical issue, I will look for them as they are unable to hide anywhere most of the time coz I will be able to hunt for them always... Lol...~

Watch the following video for the above mentioned three musketeers that I know...~

The Mobile network problem can't really solve it once again...~

Today... Wednesday, 2 September 2009...~

I can't stand those customer support with no sense at all. I am facing them almost everyday as if my life will be at the peak of the mountain. Any moment if I am not aware or be careful, I will fall down to the cliff. That's will be my day...

I am just trying to be more patience and tactful to handle them but due to all my problem and frustration at this time, I will vent out all my unhappiness and imperfection to them as well coz they are indeed don't know how to handle just a simple case as I able to describe to you now.

Even when I need to send a simple mms of 66K, it will need to take more than 3 minutes to send out with second attempt as I really can't understand why..!!

The Mobile network problem can't really solve it once again...~

When bad circumstances strike me at the same time...~

When bad circumstances strike me at the same time, I must learn how to take it as not going to leave it...

It's so co-incident that so many unforeseen circumstances strike me now as I need to handle it all by myself and with God's grace and mercy all the time...~

Thankfulness finds something good in every circumstance...~

Suffering eventually touches us all and in times of difficulty, thankfulness is usually not our first response. But I think God looks at us with pleasure when we find reasons to be thankful (1 Thess. 5:16-18). As we realistically look for the good despite our bad circumstances, we can be grateful that God is holding us close. It is when we trust in His goodness that we find gladness...~

Thankfulness finds something good in every circumstance...~

Whenever I struggle with despair...~

Whenever I struggle with despair, I will weep most of the time. When my tears stop flowing one day, my sadness and fearfulness will be gone like wind..?

I truly hope that I will be able to lost all the frightful memories in in me now. I will be able to refresh with all the delightful memories in my mind only...~

Lord God, May all my wonderful dreams will always come true...~

Some people come into our lives and quickly go...~

Some people come into our lives and quickly go, while others stay and leave footprints in our hearts and we are never the same...~

I like this quote on my phone as well...~

My pain turned to sadness and my sadness to anger...~

My pain turned to sadness and my sadness to anger. My anger grew into hate and I have forgotten how to smile...

Sometimes I will forgotten how to smile indeed as I will try not to be upset once again with everything and anything in my life...

I really don't want to be so upset as I need to send this mms to you all the time but I admire this wonderful message in my phone... Lol...~

God delights in the earnest prayers of His people...~

Sometimes we need reminders that God is near. When trials come and God seems far away, remember Julie's prayer and the truth that we are just one prayer from connecting with the God of the universe (John 14:13).

God answers prayer, it is His sovereign way to freely give His blessings day by day; One earnest plea and lo! From heaven's throne the answer comes, for God has heard His own...~

God delights in the earnest prayers of His people...~

[KTV]心願便利貼

A friend is the first person who comes in when the whole world has gone out...~

Since I have no gold to give and love alone must make amends, my daily prayer is while I live ~ "God, make me worthy of my friends."

A friend is the first person who comes in when the whole world has gone out...~

As the Bible shows us, we need to choose friends carefully...~

As the Bible shows us, we need to choose friends carefully (Proverbs 12:26). The very best friends are those who are friends with God and who strengthen our relationship with Him (1 Samuel 23:16). I do not ask for many friends, but give me, Lord, the few whose loyalty and faithfulness are first of all to You...~

True friends are like diamonds - precious and rare...~

When threatening circumstances press us to lose hope...~

When threatening circumstances press us to lose hope, we can find encouragement in the words of this song: "I sing because I'm happy, I sing because I'm free. For His eye is on the sparrow and I know He watches me." We are under His watchful care...~

If God sees the sparrow's fall, paints the lilies short and tall...~

If God sees the sparrow's fall, paints the lilies short and tall, gives the skies their azure hue, will He not then care for you..?

When you put your cares in God's hands, He puts His peace in your heart...~

Lord, lead me not to see any imperfection thing in my life...~

Lord, lead me not to see any imperfection thing in my life now as to reduce and lighten all my burden and worry coz whenever I have seen it, I won't be able to take it most of the time...~

Even though I am in the ice cave, my head and my body feel hot too...~

Today... Tuesday, 1 September 2009...~

Even though I am in the ice cave, my head and my body feel hot too...~

I am down with fever once again. My brain cell is stumbling, my thumb is hurting and my head is aching...

I do hope that I will lost all my memories at this time and I will be able to see miracle in my life...

The weather is so cold as it's raining heavily for the whole afternoon...~

Today... Tuesday, 1 September 2009...~

The weather is so cold as it's raining heavily for the whole afternoon...~

I am rather angry and disappointed with so many new thing happening at this time...

I have fall sick once again. I am having flu, headache and high fever now...