Friday, December 14, 2007

What I hope for... ~

I hope that Samsung will be able to give me a good phone but this type of phone with various new problems always...

I hope that Samsung Customer Support will be trained to be more professional and courteous always...

I hope that Samsung Service Centre Support will be more professional and skill to upgrade or repair customers phone as well...

I hope that Samsung should have someone who is more professional and reliable to handle my problems not to create another problem once again...

I hope that the war will end very soon because it is too tedious for me...

I hope that God will answer to all my prayer...

Amen...

I need to wait and wait again...

Bernard is away for business trip as I need to wait and wait again...

What can I do...?

What can I say...?

The only thing I can do...

Sit back and relax as I believe that I will be able to make it...!

What else can I do...?

Of course I will make the necessary complaint later on...

Thursday, December 13, 2007

My fourth Samsung Z720 Chrome Silver handphone... ~

My fourth Samsung Z720 handphone give me problems since 7 September 2007...

Various new problems I have encountered whenever I have changed a new set...!

The problems for this phone...

1] Even though I have sent less than 2 sms, the temperature gone up to 39 degree Celsius...!

2] When charging time, the phone temperature gone higher up to 45 degree as I have seen it with my own eyes... The battery life is less than 8 hours most of the time if I am using it for sms and mms only...!

3] Slider of this phone become loosen now as I really don't understand...!

4] I have problems downloading and uploading pictures to my computer as well...!

5] Its take me more than 4 minutes to send out a simple mms as I need to go through few attempt then I will be able to send out this particular mms...!

6] When the phone temperature rise up to 39 degree Celsius, I need to stop using it and let it rest for a while...!

7] When the phone temperature reach the temperature at 39 degree Celsius, even though I have let it rest for more than 30 minutes, the temperature remained as I am rather surprised one of the day...!

8] Winter time but my phone always face Summer temperature all the time as I am rather frustrated and upset...!

9] If I am paying so much for this phone, what I expect...? Its seem nothing as I have to worry day and night... Fighting with Samsung now and then as everyone not happy with me...!

10] I don't choose to be like that if I have a choice as I need to face all these silly things... I waste lots of silly time too...! With Starhub and Samsung... But Samsung just don't care as I able to see that...!

This phone is really a 'flower vase'... Can see but cannot touch it...!

One good thing about this phone is so nice as 99% of my friends love this beautiful phone but of course they don't consider to purchase it for sure when they know my story with Samsung once again...!

Sms Sent to Bernard... ~

Whenever I mentioned about this phone, I will be angry...!

Even I watch drama till I cry...!

Why you disappear just like that..?

A bit upset but its alright...!

Just feel that they are stupid to handle...!

Handle a small thing till so serious...!

I always serious with my comments...!

If you are there, be kind to help...!

If you really varnish in the mist...!

Its alright too...!

If no Samsung in Singapore, I won't choose...!

I will always like to use it but can't trust their service...!

Have phobia and upset...!

Many more cases that I will tell you one day...!

Can't stand their stupid service...!

Stupid people around there...!

Can't stand people so hypocrite...!

Can't stand people who are so drama...!

Can't stand people who like to act with me...!

Everyday... I have to complaint...!


If I still alive, will write to media...!

Let them know my happening with Samsung...!

If I able to do it, I will try the best to get my right...!

Not mainly because of this phone...!

Its all because of the poor service and support in Samsung...!

Most of my friends who see me go through this trial..!

Those people who handle me since then...!

I still can remember those stupid face....!

Revenge or...?

Sunday, December 2, 2007

Sms sent to Bernard Chow....~

Today already end of the week. Why you still never contact me ?

Are you trying to test my patience once again...? You have already forgotten about the matter...? Don't make me wait and guess...?

Do you think I am very pleased with your good service now...?

I can stay calm and cool with your company after-sale support...!


If you unable to contact me, just sms me la? Don't make me wait and wait...!

Don't just punch me and give me a sweet or many more sweets...! I will be angry...! Especially I fall sick...!


If you can't handle me personally, don't have to send a Ah Beng or Ah Seng to insult or slaughter me just like that...!

I am extremely disappointed with you...! I don't know who is he...?


Don't think I am stupid...! I am brave to speak out for my right...! As I never tell a lie from the start till end...!

I believe JUSTICE can reveal all cruel act...! I trust that...!


Sales Manager, Have handle me already surrender...? Don't sent anyone worst than you to play with me...! No time for that nonsense...! Don't sent anyone who don't know anything to handle me...! He made me more upset and sick about Samsung...!

If you're professional, handle yourself to have a happy ending not this kind of sour situation...! I hate that...!


He can call my name and persuade me 10 times as I really don't know that his main intention...! Made me die of heart attack...? Have to look into customer support behaviour for sure...!


Mobile friend... Never want to quarrel with you...! He really made my sickness become worst now...! If I really cough out blood at last, I will have to send a Christmas present for you lo...!


If money can do everything, I would like to pay...!

Ask your CEO to fire those cruel devil who mistreat and ill-treated me so far not include you la...! As you're not so bad...! Probably you are busy with work not your fault if you're not hypocrite as I can't see now...!

Samsung so terrible...! Wanted to help me pay termination charge...! You think I no money to settle it...?


Whether you are my friend or enemy, I hate Samsung...!

I force myself to use their product...! How I feel...?

Funny people handle me till like shit...! They are more like puppet...!


Nobody can handle problems, just simply refund and nothing happen...! Pitiful for everyone...!

Why Samsung dare to throw money to me...! I also dare to throw it back la...! You know ya...!


Hi mobile friend... I guess you are very stress when you read all my sms and email too...!

But I am telling true story...!

Hope that you understand and be more considerate and tactful...!

Take care and be happy always...

I am not pleased with Samsung Customer Support but I don't mind share with you all these bad incident happen...!

All because of you, situation become worst...!


My handphone temperature gone up to 39 degree Celsius after I have sent few mms...

The Temperature remained even though I am out from showering...?

Strange things always...!

I can't understand why...?


I am quite upset because nobody from Samsung call me...!

I indeed hate this bad incident happen to me all the time...!

Don't blame me for everything...!

I don't manufacture this handphone...!

Even though you would want to test my patience once again...!

I can wait but my phone can't wait if everyday I am facing this kind of torturing and suffering...!

I won't be very nice to handle all this....!


I am very upset whenever I sms you...!

Don't want to treat you as an enemy but force to do so...!

Don't know what has happened to those people who handle me till this stage...!

Everyone so sore and hurt...!

Even you don't plan for that but it happen...!

I indeed very frustrated as I need to tell you how I feel towards your company services so irresponsible...!

It not only affect me and those who help me so far...!

It become my daily burden as things still pending till now...!

Everyone sleeping and don't care include you...?

If you are in my shoe, how you feel...?