Monday, February 18, 2008

Everyone in there so hypocrite...~

Everyone in Samsung so hypocrite...

Just pushing me to send my phone for service without giving me a schedule date of completion!

Even the Samsung Service Centre at Century Square,

She also try to act with me and just wanted me to send my phone in for service and checking without giving me a reply as well!

When I ask her a simply question, she don't know how to reply and its take almost 3 weeks...

I still don't know the answer!!!

Since they don't want to commit anything, then don't give me any empty promises once again!!!

I am rather busy, angry and moody all the time with Samsung Service Centre...

There is a spare phone waiting for me there...!!! But I sill can't believe and trust them as they will really send my phone to Samsung Korea for inspecting and checking...~

They are trying to entertain me as I am rather sure now...

I will keep the phone in my safe instead of let them dismantles it with no reason coz they ever dismantles my previous phone as the keypad become loosen as I hold it, I'll be able to feel...~

How can I send the phone for service without knowing anything...~

How can I send in my phone for service without knowing anything at all...

Of course, I am rather angry and upset once again.

Because of the phone, it make me fall sick...

Because of the phone, so many people get involve for nothing...

Because of the phone, Samsung Singapore do nothing just wanted to take in my phone for service and dismantle my phone without any schedule date given to me..

I am extremely disappointed as I guess I need to throw another email to ask them or even write to their CEO...

What are they going to do to my phone...?

I need a reply from them as I need to email them but always NO REPLY or rather they don't want to reply to me...

I feel that it is rather unfair for me to send in my phone for service without knowing how many months they need to monitor the phone...!!!

Whether they will do it in Singapore or Korea...? I don't know...!!!

I have been asking for the reply since 3 weeks ago but till now NO REPLY again!!!

I really don't understand why...!!!

Nobody can answer this question on behalf of Samsung Service Centre...?

I am still waiting for the reply...!

I have already lost all my patience and trust with them now!!!

Friday, February 15, 2008

My frustration and cry can't shake anyone...!

If my frustration and cry can't shake anyone...! What can I do...?

I know that all my complaints and feedback will shake Starhub and Media one day...

But when the day come, will I still alive...?

Will I still able to forget everything that happen to me for the past ten months...?

WIll I able to totally erase all those bad memory in my mind...?

I really don't know because too many unfortunate things happening with no meaning at all as I can say...

I feel so stupid when I am rather despair and angry day and night for nothing...

Main caused for this incident... Samsung Singapore and Samsung Service Centre...

I really hate them...!!! No Samsung phone for me forever...!!!

When they handle me until so unprofessional and hypocrite, I already give up on their service and support...

I am extremely disappointed and angry once again as they call me without any good solution...!

I am rather mad when I need to wake up so early to prepare my email...

I am rather mad when I need to wake up so early to prepare my email once again...

Who should I blame and throw all my bitterness and frustration to...?

When things happening, Starhub Customer Care will have to listen and read all my sadness and bitterness...

I feel that not so fair for their customer support as they don't produce phone...!

But their mobile customer support indeed excellent and patience...

As what can they do for me, I really don't know...!

I type and they read with tear as I guess...

I nearly flood them but they don't avoid me so far...


You do not know what will happen tomorrow. It is even a vapor that appears for a little time and then vanishes away...
~ James 4 : 14