How long I have to wait for my new phone...?

TO WHOM IT MAY CONCERN

For more than two weeks after my confirmation to exchange for a new Z720 phone...

My present phone auto shut-down once again on 29 August 2007 when I was composing a new message. The message that I have prepared all gone...!!!

When I want to send new message or use the keypad, the slider grip jam half way through, its not as smooth as before now...!!!

To-date, nobody email or contact me.

How long I have to wait for my new phone again...?

Kindly let me know soonest possible.


Feedback sent to Samsung Singapore on 3 September 2007 at 4.30 pm...