Even I only have 1 per cent of the chance to win the case....

Even I only have 1 per cent of the chance to win the case, I will still strive on...

As everything I have gone through during these six months of torturing and suffering is really real and true as everyone who see me and know me BELIEVE...

The most important thing is God knows everything that those evil people are doing to me since May 2007...!

Don't sent anyone who don't know anything to come and handle me in a very unprofessional manner...!

I am extremely disappointed about Dennis or Danny as I really don't know who is he...?

He sound more like a salesman who trying to persuade me not to use any of your Samsung phone as don't even give me a better solution...!!!

Is this the right attitude that Samsung Singapore is trying to chase me away from using your own products or he is trying to be funny to me...?

If you're really can't handle me personally or anything, please be more sincere and professional to tell me so and don't have to play hide-and-seek with me. The situation become so bitter and sour right now...!

Do you think I am very pleased if someone is paying me money to terminate my contract with Starhub just because of this silly handphone which nobody can really look into it seriously to solve problems rather than create more conflict and problems with Samsung Singapore once again...!

If you don't have confident with your own products, don't launch in this small market in Singapore as I am rather upset with his attitude and profession...!

I wonder who is he now...? Is he wanting me to conduct a Press Conference with him too...?

If money can solve problems, don't need any Government to rule the Country for sure...!

I am indeed very very very disappointed with all of you...

No other better or professional customer support in there....?

I am quite disapointed to tell you this but I am rather sick with Samsung as I need to voice out to you for your kind attention and action.

Samsung is sending Dennis or Danny to contact me as he really sound like Ah Beng to me as a customer...!

He wanted me to finalise my decision latest by tomorrow...!

I was so shock after hearing from him, not really understand what he was talking and hardly able to ask or say anything as he was doing all the talking and suggestion most of time from his point of view...!

Every words that he has spoken to me, all emphasize for me to go for a refund and termination of contract with Starhub if possible...!

I am angry with him one more time as he really sound like Levin Seah to me once again...

He never think about how I feel and keep calling my name more than 10 times as I can't really calculate it at that time...!

I really feel that he is rather rude, unprofessional and so cruel...!

He again force me to go for refund or refund and termination of contract with Starhub as well...!

I am extremely upset with his arrogant and abusive attitude and behaviour...!

His customer service support is really rot as I able to conclude now...!

No contact number, no email address and no where to contact him at all...!

He is rather strange to me...!

I wonder he is trying to help me to solve problems or to slaughter me...?

Even now, I still don't know who is he...???

As for Bernard Chow, he has disappeared since then...

According to Dennis or Danny, Bernard has posted to overseas for 3 weeks or more... I have been waiting for his reply ever since 6 November 2007 when we last spoken on the phone...!

What a strange customer support once again...!!!

Hope to hear from you soon..


P.S. I am extremely disappointed with his customer service support and I am writing this email to you as early as 1.45 am this morning....! I am really really very tired and sick with them... As I really hope that you'll be able to understand how I feel...

I will keep holding on...

I will keep holding on...

I am telling the true story ever since I have created this blog...

Why are they so hypocrite in the first place...?

As I really hate that most of the time...!

I do mentioned to him about HYPOCRITE before...

As I believe that he understand my language once again...!

Samsung... Samsung...

How long are you going to torture me again...!

Nobody knows...

Only the person-in-charge knows that...!

Email to Antonio Yong, Starhub Mobile...

I have not hear from Samsung ever since I have last spoken to Bernard Chow, the Sales Manager of Samsung Singapore on 5 November 2007...

I am quite puzzled and upset as no solution has come from his end yet...! I really don't know why...!

As a customer of Starhub, I need to feedback to you this bad incident that I have encountered now...

I also encounter problem of sending mms to my friends at certain time...! It takes quite a while for me to send a simple 30b mms too...!

Ever since I have complaint about the non-recipient of mms on 7 November 2007, I have various kind of problems and issue of sending mms...

Usually, it takes less than 1 min to send out for a 30k or 100k mms, but now it takes almost 3 mins or more to send out just a simple one now... I also need to try at various time in order for me to send out this particular mms as well... Of course, I am extremely upset and frustrated too...

Kindly look into the matter seriously and I look forward to hear from you soon.


Enclosed a copy of the email that I have sent to Bernard, Samsung Singapore this evening...

I am quite disappointed about their service once again.

Thank you for your kind attention and action.

I still never hear from you once again...!

Today already end of the week... but I still never hear from you once again...!

Are you trying to test my patience again...?

You have already forgotten about the phone matter...!

Don't make me wait and guess...!

Do you think I am very pleased with your good customer service now...?

Can I stay calm and cool wih this type of after-sale support...!

I really can't understand why...?

Don't always promise of anything without giving me any solution or conclusion at all...!

Don't just punch me and give me a sweet right now...!

What I really hate... ~

I hate to wait and wait without any deadline...!

I hate to ponder over the same matter again and again...!

I hate to wake up early in the morning to type email...!

I hate to be upset and feel frustrated once again...!

I hate many hypocrite people who don't know how to handle me but still want to act and pretend to be nice to me...!

All these... I really hate hate hate...

When my heart filled with hatred...

My life will be shorten by another ten more years once again...!

All disease and sickness will come to me...!

I can't even know how to smile or laugh again...!

I really hate that...!

Of course I know that God in heaven will knows...!

I need to cast all my care unto him...

Ever since 5 November till now...

Ever since 5 November 2007 till now...

I have been waiting for my new phone to be exchanged again...

This will be the 5th phone as I am rather frustrated... Bernard Chow, Samsung Sales Manager is too busy to handle me after we have last spoken on 6 November 2007...

I am very puzzled and upset now...

How can Samsung Singapore handle my matter until like that... In a very unprofessional and inefficient manner...

I have to keep waiting for a new phone... Either a Z720 or U700...!

Even though the weather is so cooling during this Christmas season but my phone still very hot...

Network Problems... Phone Problems once again...!!!

I can't understand and don't want to know why...!!!

Either Network or Phone problems causes all those non-delivery and receiving of mms from all my friends...!

Ever since I have complaint to the Network Team on 7 November 2007... I have many more difficulty and problems sending of a 30B mms now...

I am quite sure that it should be Network problems and not phone problems right now but the Network Team seem to be extremely weird to tell me that their Network don't encounter any problems during that certain time that I can't send mms...

All the while I can't received mms until I have complaint to them I can received mms but have difficulty of sending mms right now...

If I have the choice, I will rather choose not to receive any mms at all...

But all these bad incidents happening till now is whose fault...?

I am very sure it must be the Service Provider problems and the Network problems as everyone can see and feel it...

They still need me run down to the Samsung Service Centre to check on my phone as I am rather upset and angry with their profession and ability...

From what I have explain over here, whose problems is that...? Network or Phone problems ?

What type of Kelong Network is that...?

Think for me... If you're getting this kind of Kelong Network Service, how do you feel...?

I guess you must be more frustrated and angry then me ya...

Kelong Network and Kelong Handphone too...! Am I right now...! Everything I have all seem kelong...

You think I will still stay cool and calm right now...!

Network clear but I don't received most of the mms even now...

Where are all my missing mms gone to...?

I don't know how the Network Coverage work too...

As I believe won't be so kelong right..?

My anger and frustration will rise up again and again as I need to try the Network Service on and on now....

I have been sending more than 50 mms or sms in a day now just to check whether I have received my mms or not....! I really can't count as my sent messages box was really full during this time...

If they like to do the testing of my receiving mms, why can't they sent me mms through different phone as well...?

Thank you for your kind attention.

Every night, I need to use medicated oil....

Every night, I need to use medicated oil and turn on really cool air-cond in order to get back to sleep...

But for the past few night, I really can't sleep well as so many things bothering me...

I realised that all these due to stress once again...

Miserable life for me ya...

I have to save all my frustration and anger into my handphone memory most of the time...

I am quite disappointed and extremely surprised once again...

I am quite disappointed and extremely surprised once again when I realised that Starhub Network Service really caused problems to my phone for sending and receiving mms ever since July 2007 as I am not really aware of till then...

If nobody tell me that, I will be in the dark for another few more years once again..!

I would like to know what has happened and why this type of rare issue has happening to me in a weird matter even right now...!

As a valued customer in Starhub, I would like to take this opportunity to feedback to you of all various complicated issue that have already happened to me so far...

All these incidents happening can really drive me to grave as I really don't want to stress out to you...

All of my friends can see with their own eyes all these silly and stupid issue all come to me at the same time and continuously ever since 3 May 2007 and even right now...

What Starhub can really help me...?

Kindly look into the Network Service and problems seriously and I look forward to your favourable reply.

My phone can't received mms at all as Starhub going to check whether Network or phone problems once again...

I am quite disappointed once again...

My phone can't received mms ever since the third phone I have collected from Samsung Service Centre. Starhub is going to check whether Network or phone problems once again...

Not to stress you but all these problems indeed upset and bothering me most of the time...

You're very new in handle my problems now as I truly hope that whatever solution you have given to me will really help me solve all these headache and frustration with many more phone problems occurred to me...

I can live without a handphone but as I have mentioned to you before that it will be quite inconvenience for me without a phone as I don't know how to stay cool and calm in this situation now...

Thank you for your patience and guidance once again.

Hope to hear from you soon.

Phone Problems... Network Problems

Whether my phone or network problems let me feel very upset and frustrated too...

As I really don't know how to stay calm and cool with many more problems happening in a day...

If you're in my shoe, what and how will you be keeping so cool and have peace in your mind...?

Any suggestion of keeping calm and cool in my situation here...?

I know that God in Heaven will knows everything even though I don't say a word...

Of course, I do pray that miracle will happen in the end...

I TRUST...

Whenever I am facing handphone problems once again...

My phone can't received ever since the third phone as I have collected from Samsung Service Centre as I think...

For so many months, I am not aware of it until few of my friends told me that they have already sent mms to me several time not no feedback and reply from me...

Of course until a day that I have something important to see and received, the person sms me again to check whether I have received my mms already and I said no...

Imagine how I feel as I not aware that my phone cant received mms at all but can only sent mms in the first place...

The Network Team for my line need to do something about it again...

I don't want to blame anybody for nothing but the fact is true that I never ever received mms since 27 July 2007 when I collected my new Z720 phone from Samsung...

I have received mms when I have renewed my contract on 3 May 2007 as the technical customer service support ever sent mms to me just to test out whether my mms is workable...

I am down in the Samsung-in-the-Wonderland or Starhub-in-the-Wonderland most of the time as I need to fight for the right and fight for the truth...