Wednesday, December 5, 2012

Please take note...!! If I have consider CableTV in June 2010, I will still facing this issue de...!!

Please take note...!! If I have consider CableTV in June 2010, I will still facing this issue de...!!

This is so-called sooner or later...

I have decided to forward those email to you cos I think you know it sooner or later it will happened to me...!!

I have decided to forward those email to you cos I think you know it sooner or later it will happened to me...!!

I seriously hope that you can really tell me why...??!!!

I seriously hope that you can really tell me why...??!!!

What I know will be, Don't Record then No Problem at last de...!!

Who make who mad at last...!! Nevertheless, I am Starhub Customer since 2002...!!

Who make who mad at last...!!

Nevertheless, I am Starhub Customer since 2002...!!

Please check through my record as Allan Ho should be the last person who has spoken to me on Tuesday, 4 September 2012 at 4.05 pm so far...!!

Please check through my record as Allan Ho should be the last person who has spoken to me on Tuesday, 4 September 2012 at 4.05 pm so far...!!

He should be the one who has requested for all my Schedule Record Listing too...!! Include those Series Recording that I have issued all the time de...!!

Your immediate action will be much appreciated.

No more Entertainment and Infotainment Business as from now...!!

No more Entertainment and Infotainment Business as from now...!!

I will be observing and monitoring on everything since then...

I will be more happy to handle blogger rather than handling them right now...!!

They don't even understand all my various email to them and what I want at this time...??!!

As I seriously hope that Starhub CEO know and he will be able to do something on them...!!

It's truly Sad if I have chosen not to Trust them anymore...!!

It's truly Sad if I have chosen not to Trust them anymore...!!

Who need to be blamed at last...??!!

All those hypocrite and fake Managers and Seniors mostly hiding in Starhub Technical Team somewhere out there...

They are indeed happily doing their good jobs even now...!!

For those Managers and Seniors who can't take those stress there, they will mostly resigned...!!

It seems a Life Cycle in this World...!!

Why are there too many fake people as I need to deal with in my life even right now...??!!

The Trust not there anymore...!!

Starhub Technicians come and go...!!

Starhub CEO has changed since then...!!

If the Trust not there anymore, what I will do next...??!!

I am waiting for Starhub CEO Management Team to reply to my last email to them...!!

I am waiting for Starhub CEO Management Team to reply to my last email to them...!!

As I will see how are they going to entertain or reply me once again...!!

The only thing will be I must patiently wait...!!

The secret of waiting when I am handling them at all time...!!

Who actually reply this email to me...??!! I seriously feel doubtful in it now...!! Email from Starhub...!!??

Dear Ms Yeo

We refer to your email dated 3, 4 and 5 December 2012. Please accept
my apologies for not being able to reply earlier.

As shared by my call centre colleague Mr Hisham, I am no longer with
the technical support team hence I would have to escalate your call
back request for our support team to assist you swiftly.

From your email, I understand that you are experiencing problem
with all your StarHub services (StarHub TV, Broadband & Digital
Voice). For the team to better assist you, I would appreciate if you
can provide a brief description of the problems that you are
encountering and a convenient date and time for the call back. I will
ensure that we only arrange for Chinese service managers to call you.

Thank you for your patience and understanding shown to us in this
matter.

Regards
Andy Chang - StarHub

P.S. I am rather sure another someone is trying to entertain me now...!! Full of wall or war in Starhub indeed...!!

He is simply sound stupid to me...!!

He is simply sound stupid to me...!!

A Service Manager can handle customer in such an Unprofessional manner until I am totally disappointed and crazy with the entire department now...

Until someone out there reply an email to me...!!??

I don't think he is the one who reply that particular email as I can see now...!!

Even he has replied, I won't be easily giving them anymore chance from now on...!!

How can all my various email need to catch hold by him just like that at last...??!!

As he simply called me just to show that he is capable or what...??!!

Tuesday, December 4, 2012

As you think that you Act Smart or even Very Smart and I Shall Assured You That I Will Do A Further More Serious Compliant For The Whole World To Know...

Wednesday, 5 December 2012 at 12.33 pm

As you think that you Act Smart or even Very Smart and I Shall Assured You That I Will Do A Further More Serious Compliant For The Whole World To Know... Starhub Support is just like that...!! No Big Deal for me at last..!!

No matter how, I got my own Right not to speak to hypocrite or fake people as for sure now...!!

Even I will make sure when I email, I won't be sending to the wrong department at last now..!!!

Starhub please be alerted...!!



I can Assured you that I will Visit Starhub Tai Seng Office Sooner or Later cos of your Unprofessional Attitude and behavior...!!!

Wednesday, 5 December 2012 at 11.17 am

I can Assured you that I will Visit Starhub Tai Seng Office Sooner or Later cos of your Unprofessional Attitude and behavior...!!!




Even though I can send out 100 Email for Andy Chang as it landed in your Spider Web...

Wednesday, 5 December 2012 at 11.10 am

Even though I can send out 100 Email for Andy Chang as it landed in your Spider Web...

Now then I know of all my Various Email for Andy Chang are actually Caught Hold by you now...!!

It's rather Unprofessional and Ridiculous to Treat Valued Customer with Starhub just like that...??!!

Starhub is Not Belong To You as on your own as I can assured you right now...!!

I will not waste my time to send my email to Technical Helpdesk forever ever...!!

You're the person can simply do Funny Things behind my back...!!

I can reassured you that all those Email for Andy Chang will be compile for Starhub CEO to read it at last...!!

You do not have any Right just to stop all my Email to him too...!!

This is so-called Human Right...!!

Do you need me to point out to you that most of my Email indicated to be handle by Chinese Support right...??!!

Wednesday, 5 December 2012 at 10.52 am

Do you need me to point out to you that most of my Email indicated to be handle by Chinese Support right...??!!

I think it's useless to quarrel with someone that it indeed a stranger to me and Spoil My Day too...!!



If you're holding on all my email to Andy Chang, I can assured that you will be in Great Trouble At Last cos I will be Forwarding all my various email to Starhub CEO now...!!!

Wednesday, 5 December 2012 at 10.47 am

If you're holding on all my email to Andy Chang, I can assured that you will be in Great Trouble At Last cos I will be Forwarding all my various email to Starhub CEO now...!!!





Email from Technical Helpdesk dated 5 December 2012... Feedback on Service...

Dear Ms Yeo

With reference to your email dated 3 & 4 Dec 2012, as well as our
conversation. We apologise that we took longer than usual to
acknowledge and reply to your email.

As shared, Mr Andy Chang is no longer with the department, we will be
forwarding your call back request for Broadband and Digital Voice
service to the relevant team to follow up. We would appreciate if you
can provide us with a brief description of the problem that you are
experiencing with the broadband and Digital Voice service, as well as
convenient date & time for them to call you.

We would seek to clarify that the reason why we are calling you, is
because we hope that we can resolve the problem over the phone
instead of lengthy email exchanges. However, we would definitely
respect your instruction should you prefer to have email
correspondences.

We hope that we address your concerns adequately, If you have any
further enquiries, please feel free to reply us via this email or
contact us via 1633 (+65 6820 1633 if you are calling from overseas)

Best regards

Mohd Hisham
Service Manager
Customer Service - Technical Helpdesk

I can simply do funny things to them but I don't...!!

Wednesday, 5 December 2012 at 10.33 am

I can simply do funny things to them but I don't...!!

As why they're trying to show-off to me that they're more capable than you at last...??!!

Do Not Know How To Handle Me just don't need to just Entertain me in this way...!! I am totally mad...!!

Not only mad with the CableTV Signal and also their Malay Supports who do not know anything for my case, as they are trying to be friendly and helpful for what...??!!

No more talking to Malay Support in the future...!!

3 years ago, I hate to talk to those Filipino Supports as now will be those Malay Supports...!!

I won't simply change my mind so easily...!!

The Trust for them will no longer be there anymore...!!

Wednesday, 5 December 2012 at 10.10 am

The Trust for them will no longer be there anymore...!!

They are just trying to be so funny as if I am just born yesterday...!!

How can I Trust them to come for on-site checking right now...??!!

Why all the Malay behave in such a way as whether they are showing off to me that they are Manager or Senior... I simply don't actually care who are they finally...!!

Before he called to entertain me, he must know who will be the next person to handle me but when I ask him, he can't even give me the person name...!!

He treat me more like an idiot in the first place...!!

Don't you think it turned out from bad to worst now...!!

Worst then the problem that I am having at this point of time...!!

I will boldly email Starhub CEO as one of them tell lie, he need to be expelled from work at last...!!

I seriously can't stand those hypocrite or fake people now...!!

I do mentioned in my Email that Please ask Chinese Support to handle me right...??!!

They also can't understand my Email or my English to them once again...!!

Who are there trying to be funny...??!!

Wednesday, 5 December 2012 at 5.02 am

Who are there trying to be funny...??!!

I am indeed so angry until I do not need to sleep now...!!

I don't like this feeling right now...!!

This things happened 3 years ago and now it restarts once again...!!

I hate that...!! Even I am handling them with tears now...!!