Monday, December 10, 2012

This is the Series Recording Playlist as it shown Transmission Breakdown when I try to access the show...!!

This is the Series Recording Playlist as it shown Transmission Breakdown when I try to access the show...!!

Thank you for your kind attention.



Last night when I call Starhub 1633 as their KL Technical Support simply hold my line and eventually Restart my Network Connection just like that...!!

Tuesday, 11 December 2012 at 1.45 pm

Last night when I call Starhub 1633 as their KL Technical Support simply hold my line and eventually Restart my Network Connection just like that...!!

I can see that my modem is Restart by itself as my Digital Voice line is disconnected after 10 minutes later...!!

So upset and angry as she can't even give me a chance to speak out...!!

What will be my main duty in this world...??!!

Tuesday, 11 December 2012 at 1.31 pm

What will be my main duty in this world...??!!

I am rather sure that I am not simply create problems for Starhub Technical Support to handle me just like that...!!

Starhub Technical Team need to be more professional and tactful at all time...!!

I am indeed confident on every words and compliant that I have emailed to Starhub CEO is Truthful all the time...!!

I can simply give assurance to whoever trying to be very funny as their names will be listed here soon...!!



Please help me forward this email to Andy Chang as I seriously do not know who should I write-in to at last...

Tuesday, 11 December 2012 at 10.39 am

Please help me forward this email to Andy Chang as I seriously do not know who should I write-in to at last cos even Starhub 1633 is Super Long Waiting time...!! At last get connected but those KL CS don't understand anything at all...!!?? Please trained them okay...!!

Indeed wasting all my effort and time to test out your line...1633 after 3 years later...!!

I will never call them forever ever...!!

This is my frustration and serious comments about them now...!!

No connection or lost connection as when I switch on my laptop to access Internet...!! As I need to restart my laptop once again...!!



Tonight, I don't need to sleep again...!!

Tuesday, 11 December 2012 at 1.17 am

Tonight, I don't need to sleep again...!!

All because of Starhub Technical Support... Singapore + KL...= SKL...!!

It's rather suffering and torturing for me...!!

Indeed too difficult for me to forgive and forget...!!

Starhub 1633 Hotline for Technical Support Helpdesk have diverted their calls to KL nowadays...!!

Monday, 10 December 2012 at 9 pm

Starhub 1633 Hotline for Technical Support Helpdesk have diverted their calls to KL nowadays...!!

Ever since June 2009, this is the first time in my life as I have called this number again...!!

For more than 3 years, I have never tried to call Starhub Hotline as it turned out to be diverted to KL Office right now...!!

Indeed another nightmare in my life wasting an hour time to hold on and press the key 1 2 3 then at last get connected but the customer service simply ask me to hold on cos I requested for Singapore Office...

She ask me to hold on but a few minutes later she simply cut-off my line as I can see that my modem restart after that...

She can easily restart my network connection just like that...!! Not fun at all...!!??!!

Subsequently, I try to call-in once again, the line have diverted to KL Office as the customer service, Saiful just inform me that I can't simply hold on to transfer the call back to Singapore Helpdesk just like that...!!

Indeed wasting all my time and effort just to try and entertain them or just because I miss them at last...??!!

Seriously poor customer service support once again cos they can't even answer a simple question at all as why they are there for...??!!

A waste of manpower just to throw money there for no reason...!!

Must well trained more capable and knowledgeable support in Singapore Helpdesk at last...!!

Starhub KL Technical Support need more improvement and equipped with more technical knowledge as well...!!

I am indeed upset and angry with their customer support once again...!!



For the past few days ago, my Series Recording Program Record shown Blank Recording when I Playback it today...!!

Monday, 10 December 2012 at 7.27 pm

For the past few days ago, my Series Recording Program Record shown Blank Recording when I Playback it today...!!

As for Today, the Series Recording for my Program that I have recorded turned out to be Transmission Breakdown as shown on the enclosed photo...!!

I have yet to monitor what has happened recently for most of my recording now...!!

It's obviously not towards my Hub Station HD issue right now...!!

I am rather sure that some of the Blank Recording in my Play List will be the Transmission Network Issue...!!

As for the MaxOnline, I have encountered Wifi for my iphone5 always have difficulty to access to all my various Email and Upload Photos to Instagram and Facebook problem now...!!

If I switch back to my Singtel 3G, everything is Perfect and Alright once again...!! I am able to access to my email and upload all those photos to Instagram and Facebook as well...!!

I will enclosed all those photos for your easy reference soon when I have yet to receive your reply here once again...!!

I do not wish to waste my time just to send email to nowhere or to the wrong Starhub Helpdesk at last...!!

Your immediate and urgent reply will be much appreciated.

Sunday, December 9, 2012

I will make sure those Technical Support will turned crazy as what's my suffering now...!!

Monday, 10 December 2012 at 2 pm

I will make sure those Technical Support will turned crazy as what's my suffering now...!!

They will one by one be baptized in lemon juice as from now on...!!

6 days past as my anger and unhappiness still remained...!!

Monday, 10 December 2012 at 10.53 am

6 days past as my anger and unhappiness still remained...!!

The more days I can't sleep well and I will be more and more hate them all...!!

I seriously don't like this feeling right now...!!

You are magnificent, Eternally, wonderful, glorious...

Jesus no one ever will compared To You Jesus...

Teach me how to overcome all these grieve and sadness in my heart right now...??!!



Unprofessional Starhub Technical Support and Customer Support...!!

Unprofessional Starhub Technical Support and Customer Support...!!

1. Sofian Starhub on-site Technician
2. Shazari Starhub on-site Technician
3. Glenda Yeo Technical Support
4. Roslan Starhub Technical Support
5. Firdaus Faizal Technical Support
6. Simon Wong TS Manager
7. Mohd Firdous Technical Support
8. Mohd Hisham Technical Support
9. Michelle Guei Mobile Support
10. Antonio Yong Mobile Manager

They are indeed Super Duper Hypocrite to me as I know it now...!!

P.S. If you think you're sincere and professional, come and proof to me one day...!!







Why Starhub Technical Support are indeed so foolish and tactless....?

Why Starhub Technical Support are indeed so foolish and tactless....?

80% of them are Malay Technical Support who have handled me caused me into depression all the time...

Is this the right attitude and behavior that they can simply handle their customer in this manner...??!!

Especially for those with Manager Level Post as they still can simply behave in such a way...!!

That's why, I seriously hate those Fake Technical Support Team since then...!!

Through my past 6 years history being indirectly tortured by them since 13 April 2007 when I have chosen Starhub MaxOnline... My nightmare begin...!!

Whenever I have a war with them, I know that those anger and frustration will lead me into depression at last...!!

Whenever I can't sleep well, I will surely throw email all the time...!!

I know that I will Win at last...!!

Even I Win this War, I won't be Happy too...!!!

The reason will be... Most of them still work happily in Starhub as if nothing happen at all...!!

Where will be Customer Right...??!!

Even I can lodge a compliant at CASE and seek advise from our MPs, what can they actually help me...??!!

Saturday, December 8, 2012

Thank you for your reply as I am indeed pleased to hear from you once again....

Hi Diana

Thank you for your reply as I am indeed pleased to hear from you once again.

Regards
Priscilla
Sent from my iPhone

Email reply from Diana Lee dated 9 December 2012 at 12.56 pm

Dear Priscilla

Thank you for your emails.

As I am currently out of town, please let me check on this when I am
back in the office next week.

Warm regards
Diana

I have decided to list down all your names here for the whole world to know you at last...!!

I have decided to list down all your names here for the whole world to know you at last...!!

Wait for my updating soon ya..!!!

I have already prepared for the worst now...!!

I will be posted my story to Stomp very soon...!! Wait for my latest update too..!!

Don't blame me as I need to show my true color to you finally..!!!

Five days as I can't really sleep well and rest in peace...!!

Enough of all that nonsense...!!

No more Philippine Call Centre for Starhub Technical Support nowadays...!!

No more Philippine Call Centre for Starhub Technical Support nowadays...!!

I am indeed pleased to hear that from one of the Technical Support recently...!!

I don't choose to call 1633 for their assistant since 2009...!!

I truly aware that they know nothing but can only talk and defend themselves well...!!

Since 14 September 2009, when Andy Chang was away to Philippine to train those Technical Support for the three months as I know that those Technical Support Team won't be able to cater to our need at last...!!

Why need to waste his time to train them at that point of time...??!!

Every question and every solution can't be solved as they are trying to create another big problem for themselves at last...!!

I am indeed pleased to hear that no more calls will be diverted to there anymore...!!

Another Technical Support Team will be from the KL Call Centre which is Super Stupid too...!! They have no knowledge and unprofessional to handle customer as well...!!

I don't wish to be depressed all the time... But when handling those Support, they will turned me crazy...!!

Sunday, 9 December 2012 at 10.03 am

I don't wish to be depressed all the time...

But when handling those Support, they will turned me crazy...!!

Sooner or later I will have Depression cos of them... All their Super Unprofessional Technical Talk...!!

Singtel vs Starhub...!!

Singtel Customer Service Support is Professional to handle my case so far...!!

Singtel Management Team is efficient to handle their valued customer most of the time...!!

Singtel Technical Support is more knowledgable compared to Starhub...!!

Singtel Network is much more better when I switch to Singtel Mobile since 21 July 2010...!!

The final decision will be should I quit Starhub one day...??!!

I will never use HP Products forever ever...!!

Sunday, 9 December 2012 at 9.34 am

I will never use HP Products forever ever...!!

I am HP valued customer and using all their products since January 2002...!!

Recently, I have realized that my laptop metal plate have patches of tiny little rusty elements there.

I have officially write-in to compliant but it seems that right now the HP India Office Management Team is Super Unprofessional to handle my case...!!

Even though I have emailed to HP CEO, as nobody cares and reply me at last...!!

Is this the right attitude for them to handle a customer in such a way...??!!

I can assured you that I will not consider any HP Products in the future...!!

I am still awake at this time cos I am indeed very upset and angry retrieving all my past email since 9 pm...!!

Sunday, 9 December 2012 at 1.47 am

I am still awake at this time cos I am indeed very upset and angry retrieving all my past email since 9 pm...!!

I am able to read through all my past email as shown that I have been getting very poor customer support from the technical team since June 2009...!!

What action I will plan to do now...??!!

Too many things in my mind as I am unable to rest in peace and sleep well even at this hour...!!

I must be bold and fierce enough as nobody will be there to ill-treated me forever...!!

Starhub Technical Support need to bear all consequences if you're really dare to challenge me at last...!!

I will be very bold enough to speak out loud as from now...!!

Whether all those Technical Support resigned as who really cares...??!!

I will complied and list down all those names soon...!!

For every minute you are angry, you lose sixty seconds of happiness...

For every minute you are angry, you lose sixty seconds of happiness...

I don't really calculate how many hours or minutes that I have been angry since then... But I'm rather sure is a gigantic figure... Lol....

I can smile or laugh but you can't do it now coz you need to solve problems for me first then you can jump or laugh later on...