Saturday, October 25, 2014

My FarmVille 2 Country Escape... My Co-op Group...

My FarmVille 2 Country Escape... My Co-op Group...

I have been level up to 55 once again...

I have use up almost 4M just for the Halloween Fogging Trick...






The Fibre Termination Point at my premises...

The Fibre Termination Point at my premises but can't be use at this time due to some signal issue it may caused according to the Starhub Troopers...!!




The beautiful corner...

The beautiful corner at my living room since then...



Sunday, October 19, 2014

My FarmVille 2 Country Escape...

My FarmVille 2 Country Escape high score as at 20 October 2014...

I have level up to 54 now... Coming to 55 soon...

I have 1108 Likes as I don't really know where it come from...

It's Awesome indeed...!!

You need to pay for a price to play this game...

Which mean you have to lost sleep if you want to level up fast...


Sunday, October 12, 2014

How I wish for now... To have 20M...

How I wish now... To have 20M physically...

I have lots of coins in FarmVille 2 as almost reach the maximum coin limit as I have checked...

Within 2 months time, I can level up to Level 53 indeed a miracle for me coz I seldom like to play Facebook games...

How I wish all my coins can be converted to Cash now...!!






Thursday, October 9, 2014

Live Traffic Feed from feedjit.com and ipmarker.com...

There are two Live Traffic Feed that I am using for my blogspot...

They are feedjit.com and ipmarker.com...

I am watching the live traffic for all my blog sometimes...

30 minutes of blackout here in our estate...

Last night, there was an unknown 30 minutes blackout in our estate here at 7.30 pm while I was playing my FarmVille 2 and chatting with Margaret...

I heard someone screaming and shouting during the blackout...

When I Iook through the window, everything was so dark as I hardly can see anything out there...

This was the time when people really feel fearful with darkness all over...

I have realized that its happen just our four blocks here...

Wednesday, October 8, 2014

My Latest Achievement at FarmVille 2 Country Escape...

My Latest Achievement at FarmVille 2 Country Escape...

For less than 3 months I am playing this game...

I have been level very fast recently to Level 52 right now...



Friday, September 26, 2014

My highest achievement at FarmVille 2 now...

My highest achievement at FarmVille 2 as at 26 September 2014...

I have been playing this game since I have my new iPhone 5s somewhere in July 2014 as I think...

I like my co-op Group as we are all over the world and having different time zone...

Indeed glad that we are there to help each other...




Thursday, September 25, 2014

The more I read their email, the more painfulness my right hand will be suffering now...

The more I read their email, the more painfulness my right hand will be suffering now...

I am indeed disappointed with those crappy reply as I can say...

As a customer with them for more than a decade, I must listen to them rather than I have any right to voice out what my frustration will be now...

I feel that it seriously and extremely unfair for me...

What will be the point there to fix the Fibre Termination Point previously as I am unable to use it now or even 18 months later...?

Why I need to use that Fibre Termination Point only when the IPTV commence...?

No words to describe about them now.  As I am sure that I won't be talking to anyone and anymore in the future...

I will just email them when things arise...

Email from Starhub Customer Service dated 25 September 2014 at 6.21 pm

Dear Ms Yeo

We refer to your email to our SVP of Customer Service, Ms Diana Lee.  We hope that your hand is getting better now.

We understand that the current setup on your MaxOnline broadband service is meeting your needs now. Hence you may wish to maintain the current arrangement until you decide to sign up for our Fibre broadband service. As shared in our earlier email, the reason for the Fibre Termination Point being installed near the TV console is to facilitate your signing up for our IPTV service in future. However, if you were to sign up for our Fibre Broadband service and if the wireless coverage is not optimized, the options for you will be to:

i. Install a data point which will run from the current Fibre Termination point to the location where the router will be placed, in order to provide a good coverage serving the area of your internet activity usage; or
ii. Make use of an additional wireless extender or repeater which will extend the wireless coverage to the area of your internet activity usage; or 
iii. to relocate the Fibre Termination Point to the location where your current cable modem is placed, in the event that you do not wish to sign up for IPTV service. 

We seek to clarify that the above mentioned options are available to improve the wireless coverage based on the current technology and the layout of your house . Please be rest assured that we will continue to offer our help to ensure that you have a  good in-home WiFi experience, when using our StarHub broadband service.

Based on your last conversation with our Technical Support Analyst, Lawrence, on 2 Sep 2014, we understand that you currently do not have any issues with StarHub Cable  Broadband connectivity.  The cause of your inability to get connected onto your wireless network has been isolated to your HP laptop.  We note that the rest of your devices are able to get connected to your wireless network and the Internet. 

We hope that we have addressed your concerns and we thank you for your patience and understanding.

Your sincerely

Tan Kim Guan
Assistant Manager, Technical Helpdesk

Wednesday, September 24, 2014

Who call me...??!!

This number keep appearing and calling me since 22 September 2014...

I have already blocked this caller coz I know it's not my friend at all...

It should be some kind of tele-marketing sales...

Another number which is 63737732... I have blocked this number as well...

I ask her not to call me anymore...!!





Tuesday, September 23, 2014

Email to Diana sent on 24 September 2014 at 11.48 am...

Hi Diana

I am extremely disappointed with those suggestions that the Technical Support have given me since 26 July 2014...

As a customer with Starhub for a decade, do I need to listen to different suggestions given by them due to my Fibre Termination Point issue...

I am so surprised that he has suggested for me to relocate the existing Fibre Termination Point as nobody is really helpful and tactful enough to understand my position now...

I am seriously disappointed due to their various suggestions to me so far...

From what I know, I will not be able to use the Fibre Termination Point even few years later...

What will be the purpose for me to have it done and fixed there...?

We have been arguing about this particular issue since then...

What will be my right and my stand out here now...?

Your urgent and immediate attention will be highly appreciated.

Regards
Priscilla

Thursday, September 18, 2014

Singtel Mobile have invented the new Combo Plan 123 for their new customers...

Singtel Mobile have invented the new Combo Plan 123 for their new customers or for those customers who need to renew their contract for iPhone 6 and iPhone 6 Plus on the 19 September 2014...

I love the Combo Plan Meal that Singtel have implemented it now...









Wednesday, September 17, 2014

Email to Andy Chang sent on 18 September 2014 at 1.15 am

My Reference PY003-2014

Dear Sir

After reading your email dated 17 September 2014, it indeed make me feel more upset and angry once again...!! My right hand nerve pain become worst then...!!

What will be the main purpose and concern for you to email me and has suggested to me the relocation of the Fibre Termination Point but I might need to relocate back once again to the original place...??!!

I don't really understand about the IPTV issue but at least I know my right and my stand there coz I have listened to the Right Person who has originally suggested the Fibre Termination Point in the beginning...

If I have listened to your suggestion, I will regret in the future and I might need to face another relocation problem once again...!!

What will be the main purpose for you to give me those silly suggestions and finally tell me another new story once again...??!!

I think your department itself do not know what you're suppose to do and to give the customer the correct direction as not just simply ask me to relocate here and there in the first place...!!

I will make sure someone need to bear consequences at last if he is bold enough to responsible for his decision making now...!!

I will become more disappointed if we are going to discuss it further with me...

I suggested that Andy Chang is still the best person to handle me for all this complicated matters and issues.  At least he won't be giving me all those crappy suggestions and information at last...!!

I am truly disappointed with all these suggestions and informations from you so far...

If Andy can't handle me then who will be the best person to handle me now...??!!  I think the best person should be your CEO that I need to write-in to at last...!!

You're not giving me a good and final conclusion as I am rather sure...!!  I am still unable to use the Fibre Termination Point right now...!!

Your immediate attention and action will be highly appreciated.

Regards
Priscilla
Sent from my iPhone

Email from Starhub Customer Service dated 17 September 2014 at 6.43 pm

Dear Ms Yeo

We hope that you are recovering well so far.

We are sorry to hear that you are not keen in relocating your Fibre Termination point or the installation of a new data point.

As shared, the alternative solution(s) recommended in our previous e-mails are the best available based on the current technology. Please know that the relocation of the Fibre Termination Point (in event that the new location does not have a TV near it) may affect your application for IPTV services in future as well.

We hope that we have provided you with sufficient info to make an informed choice.

If you have any further clarifications, please reply to this email. Thank you.

Your sincerely

Tan Kim Guan
Assistant Manager, Technical Helpdesk

Monday, September 15, 2014

Email to Andy Chang sent on 15 September 2014 at 12.43 pm...

My Reference PY002-2014

Dear Sir

I am rather surprised that you're the one who reply my email instead of Andy Chang...

I am extremely disappointed with all your good or bad suggestions to me as I hope you will be able to understand the customer point of view
before you've made this suggestions or even have some discussion with Andy or whoever in charged or know about my case well first...!!

I really hate all these nonsense or crappy ideal and suggestions that I need to relocate the Fibre Cable Termination Point to another location which is next to the new Cable Termination Point that Starhub have installed it on the 8 June 2010...

What will be the new story for me to handle it as my right wrist pain and nerve pain still there. It's tingling and numbness pain all the time...

I can't hold a pen or a spoon well at this point of time...

It's seem quite serious to me coz I can't even carry any heavy stuff at this time.  I am rather frustrated now...

You've giving me this good suggestions that have created more problems and troubles for me to handle it at last...!!

Who will come and clear those mess for me...?

I don't blame anyone as I trust your technical support mostly or even all the time...!!

What will be those creative ideals that you've given me now...?

You've let me think that Andy's suggestion is Wrong previously.

As for your good suggestion to me, I will need everyone to clear the mess for me in my premises if you're going to relocate it and mess up things in my premises...

I hate Starhub who don't admit mistake as like to give me lots of crappy suggestions and ideals all the time since then...

I won't be listening to you and relocate the Fibre Termination Point now and subsequently I need to relocate it back to the same place few years later or so...

I trust Andy and I believe on his suggestions and plan to me for the Fibre Cable Termination Point...

I can't simply listen to you and relocate here and there again coz I do not want to take anymore risk even though I don't need to pay for it now...!!

I do not wish to compliant any further to your higher management at last if I have no other choice when I am facing this same problem again and again with no end at all...

Please be more understanding and reasonable if you're really there to help me or trying to clear a mess at last...

Your urgent attention will be much appreciated.

Regards
Priscilla
Sent from my iPhone


Email from Starhub Customer Service dated 12 September 2014 at 8.41 pm...

Dear Ms Yeo

We refer to our phone conversation on 7 February 2013, where we have shared that you may highlight or contact to myself should you require any technical assistance.

Pertaining to your Fibre Termination Point query, we understand that Yong Ming has shared with you on the rationale of having the Fibre Termination Point installed near to the TV console, i.e. in view of IPTV usage in the near future. However if you are still concerned with regards to the wireless coverage and connectivity via Fibre Broadband, you may consider the below alternative solutions:

i.    Installation of a data point to position your wireless broadband router in the centralized location
ii.    Performing a wireless bridging between your wireless broadband router to an additional wireless extender / repeater to extend the wireless coverage
iii.    Relocation of the Fibre Termination Point from the existing location to another desired location of your choice so that the wireless broadband router can be repositioned accordingly

As per your last conversation with our technical support analyst, we understand and have confirmed that there are no issues with StarHub Broadband connectivity while the cause has been isolated down to a particular CPE (Customer personal equipment), i.e. your laptop, as the rest of the devices that you have are working fine. We would advise you to check with the respective vendor for that CPE.

We wish to share that StarHub usually performs regular maintenance during the wee hours to ensure our network are in healthy state. We have checked that you had opt in to receive email notifications for such planned maintenance. Please be assured that you will be notified via email whenever your service is affected by the planned maintenance if any.

We hope that we have addressed your concerns. If you have any further clarifications, please reply to this email. Thank you.

Your sincerely

Tan Kim Guan
Assistant Manager, Technical Helpdesk

Sunday, September 14, 2014

I have consulted another new Chinese Physician on Wednesday...

I have consulted another new Chinese Physician on Wednesday, 10 September 2014...

He don't even say about my right hand can't even carry any stuff at all as I will be recovered soon...

He has given me some kind of tablets to consume it...

His overall service is good and perfect...

The bandage that he has done don't caused any tingling or numbing effect...

Starhub... Wait for my recovery as I will keep fighting for my Right...!!




Tuesday, September 9, 2014

My right hand become worst now...

My right hand become worst now...

It always caused some kind of cramp or numb every moment... It's more like a muscle cramp now...

I hate this feeling as it truly terrible...