Wednesday, September 17, 2014

Email from Starhub Customer Service dated 17 September 2014 at 6.43 pm

Dear Ms Yeo

We hope that you are recovering well so far.

We are sorry to hear that you are not keen in relocating your Fibre Termination point or the installation of a new data point.

As shared, the alternative solution(s) recommended in our previous e-mails are the best available based on the current technology. Please know that the relocation of the Fibre Termination Point (in event that the new location does not have a TV near it) may affect your application for IPTV services in future as well.

We hope that we have provided you with sufficient info to make an informed choice.

If you have any further clarifications, please reply to this email. Thank you.

Your sincerely

Tan Kim Guan
Assistant Manager, Technical Helpdesk

No comments: