Lots of unfairness happenings in this world...!!

Wednesday, 5 December 2012 at 4.37 am

Lots of unfairness happenings in this world...!!

Even though you've choose to be sincere and kind, what will you get at last...??!!

Heaven will knows...!!

I am truly believe that God Will Knows everything as I never ever harm anyone so far...!!

I am just telling you all the true story since beginning...!!

Wake up in the middle of the night just to type email as it's seriously sound crazy to me now...!!

Wednesday, 5 December 2012 at 3.59 am

Wake up in the middle of the night just to type email as it's seriously sound crazy to me now...!!

Who make me turned crazy now...??!!

All those insincere and fake Technical Support as you know who you are right now...!!

I do not need to list down all your names here for the whole world to see...!!

Someone made me too angry as I need to email you at this time...!!

Wednesday, 5 December 2012 at 3.32 am

Someone made me too angry as I need to email you at this time...!!

I do say that I will write email even when I sleep...!!

What are all these nonsense that they have been giving me so far...??!!

As I need to forward all my email to Starhub CEO at last...!!

If I received a Private Call again, can I answer and say... Priscilla is Die, Dead or Passed Away...??!!

Omg...!! Even I can't rest and sleep in peace at this time...!!

Starhub not only make me crazy and surely turned me into an Angry Bird soon...!!

Since I have chosen to write-in to Starhub CEO, there won't be anymore miscommunication issue any further...!!

Tuesday, 4 December 2012 at 10.54 pm

Since I have chosen to write-in to Starhub CEO, there won't be anymore miscommunication issue any further...!!

I am rather sure that I will not choose to talk to anyone else anymore...!!

I do not want to spoil my mood any further as from now...!!

How come a simple matter become so complicated right now...??!!

Who need to answer for it at last...??!!

Let Starhub CEO work on it further more...!!

I will wait for his email to me or even posted my frustration somewhere too...!!

Who make who become An Idiot Angry Bird right now...??!!

Why I must handle them with tears all the time...??!!

Tuesday, 4 December 2012 at 9.50 pm

Urgent Attention to Starhub CEO...!!

Dear Sir

Why I must handle them with tears all the time...??!!

This is how Starhub Customer Support is going to handle their valued customer just like that right now...??!!

I feel extremely miserable due to the different support as they are giving me different story now...!!

Who can I Truly Trust at Last...??!!

It will be Starhub CEO now...!!

Your immediate attention and necessary action will be highly appreciated.

I am extremely frustrated and disappointed to bring forward to your urgent attention for the following Voice Talk...

Tuesday, 4 December 2012 at 9.25 pm

Immediate Attention n Urgent Action needed...

Urgent Attention to Starhub CEO...!!

Dear Sir

I am extremely frustrated and disappointed to bring forward to your urgent attention for the following Voice Talk...

1. Freddy Wong, MaxOnline Senior Technical Support called on Friday, 30 November 2012 from 4.33 pm to 5.45 pm...

2. Hisham, CableTV Technical Support Manager called on Tuesday, 4 December 2012 from 3.40 pm to 4.05 pm...

Who is telling the truth now...??!! Please listen to all our Voice Talk once again and Investigate into it Further...!!

I am just your valued customer who is with Starhub since 2002 and why they can't tell the truth...??!! Why someone must lie to me...??!!

I have pondered on this matter once again as it's seriously affect and upset me further....

Someone must be lying when I link the two pictures together...!! The someone should be the Manager...!!

Starhub do not have any good proper system now...??!!

If this the case, how can I trust him any further or in the near future...??!!

That's why I need your kind attention to look into this matter seriously and carefully.

Your immediate and urgent investigation will be highly appreciated.

How will be your first reaction if everyday you've received different calls from Singtel and Starhub...??!!

How will be your first reaction if everyday you've received different calls from Singtel and Starhub...??!!

My reaction towards all these calls will be Upset and Angry...!! Sooner or later become Angry Bird...!!

Nobody understand what I want at last as I can simply tell you right now...!!

Otherwise, why they are calling me for...?!!!

To rectify problem or create a new problem for themselves...??!!

I seriously don't understand them at all even though we have spoken for more than one hour at last...!!??

It's rather too confusing for me to handle them via phone at this time cos my mind can't settle down at this time...!!

Even though you're unable to handle customer at this time, it's alright for me...!!

Even though you're unable to handle customer at this time, it's alright for me...!!

Can't you reply email instead...!!

As what I have emailed Starhub CEO 3 years ago, nobody will be tactful enough to handle my issue so far...??!!

If 3 years ago my Modem and Router have caused the Same Problem as why I still can Access to Internet since 8 June 2010...??!!

Kindly listen to our Voice Talk on Friday, 30 November 2012 at 4.33 pm to 5.45 pm. As you will be able to understand why I am extremely upset with Starhub Technical Support right now...!!

It can also be classified as Totally Give Up...!!

What I want and my request will be a Good Network for both my MaxOnline and Digital Voice...!!

Is that very difficult for your department to handle me to my various queries so far...??!!

I don't think it's a need to send someone just to Entertain Me as I can see for myself now...!!

Probably those Senior think that they're indeed very Smart to handle me ba...!!?? As they do not know how smart I am going to feedback about them at last...!!

I am telling you the True Story as I don't have to worry about it right...??!!

Come on...!! What is what make me truly confusing and misleading now...!!

I hope I won't be throwing more email to your department any further...!!

I am indeed upset with them as why they always call me...!!??

I have already updated all my blog if you've know it since 2 years ago...!!

I have many more Entertainment and Infotainment Channel from Starhub CableTV...

I have many more Entertainment and Infotainment Channel from Starhub CableTV as I do not need any of your technical support just called to entertain me at this point of time...

Even though I am extremely upset and angry, I will choose to wait...!! I know that even when I choose to talk, the problem still there...!!

Most of the time, the MaxOnline or Digital Voice Signal will back to Normal once again...

I know that I need to be more patience at all time but Starhub Technicians always upset me as I am able to seriously and boldly tell you now...!!

Come on... Starhub...
Please fix all your MaxOnline... Digital Voice and CableTV lost signal issue as don't always let me feedback or compliant to Starhub CEO one day...!!

I am truly exhausted too...!!

I realized something which is super funny and strange...

I realized something which is super funny and strange...

Whenever I have mentioned... Please Do Not Call Me... Surely someone from Starhub will simply call me...!!

Whenever I have mentioned... Please Call Me... Surely nobody will call me most of the time...!!

Don't you think it's rather ridiculous and funny too...!!

If now I am saying... Andy Chang... Please Call Me... As I will see what will be the action taken...!!

I am using my iPhone to send various email and update all my blog all the time...!!

I don't really encounter any issue cos I am using Singtel Mobile 3G Service now...!!

My wifi still have some issue if I am using it at certain time with my iPhone as I don't really bother to compliant to you. But I have already told Singtel about that too...!!

Your immediate action will be much appreciated.

Don't blame me to be so unfriendly to you cos you are the person who made me turned stupid and mad...

To Whom It May Concern

Dear Sir

Don't blame me to be so unfriendly to you cos you are the person who made me turned stupid and mad at that point of tine when you're trying to do all your lecturing without giving me any proper information as you know that I am new in CableTV...!!

I don't wish to listen to your explanation now as if Starhub Do Not Have anymore technical support to help me further...!!

Just get those Chinese Technical Support to help me will do..!!!

Please do not upset me once again as I don't wish to compliant about you any further...!!

I am rather sure that those Series Recording that I have mentioned in my email always have lots of issue since the beginning...!! Even with no other show that I have programmed or even I have deleted it immediately now.

All mix up or jumble up as I can describe to your department...!!

I just simply wish to know why..??!!

If I set it to daily recording, no problem at all as I have monitored it now...!!

Don't give me anymore ridiculous explanation for my series recording please...!!

Reply from Cable TV Technical Support...

Thank you for your e-mail on 2 September 2012.

With regard to the issue faced, we wish to share that the possible
reason could be, there is a conflict on your programmes scheduled to
record. Recording via series will not be recorded during the first
telecast and will record during the repeats instead, if there are
other programmes being scheduled to record via show/time during the
same timing.
As most programmes available for series recording have multiple
repeats, our Hub Station will give priority to those programmes
scheduled to record (by show/time) instead.

As for your query on the recording capacity , we've attached a copy
of the HD HubStation User manual for your reference.
As an additional information, our HD Hubstation has a HDD capacity of
320GB and it allows you to record up to 160 hours of SD programs and
30 hours of HD programs

If you have any questions on StarHub TV and MaxOnline services,
please call us on our Customer Care hotline at 1633 (+65 6820 1633
from overseas), e-mail to this address or fax in to 6720 5000.

Yours sincerely

Mohd Firdous
Customer Service - Technical Helpdesk

I have been encounter problem with Series Recording for the Channel 825 - E City for Fu Yi Zi...

Immediate Action n Urgent Attention needed...!!!

Dear Sir

I have been encounter problem with Series Recording for the Channel 825 - E City for Fu Yi Zi which is on 5 pm to 6 pm as I always set it in the correct time but why the recording always reset it to 10.30 am to 11.30 am for me all the time...??!!

Another Series Recording Channel 828 - TVBS Asia for Jie Mei which is on 7 pm to 8 pm as I always set it in the correct time but why the recording always reset it to 10 am to 11 am for me all the time...??!!

Kindly ask the technical team concern to clarify what will be the main caused for this two show or even more show coming up as I have yet to monitor it once again...!!

It's happen too frequently until I do let you know that why certain show was not recorded as I have already set it as Series Recording le...!! It's quite irritating and frustrating as I need to delete it and reset it again...!! Please Clarify...??!!

Do you mean that I can't do any Series Recording on my Hub Station HD as I need to reset it all the time...??!!

Your immediate action will be much appreciated.

Reply via Email only...!!

P.S. Please don't make me wait for another month or until my HD Hub Station memory full okay...!!!

For just 28 days, I can see that the Hub Station recording is going to be memory full soon...!!

Urgent Attention n Immediate Action needed...!!

Dear Sir

For just 28 days, I can see that the Hub Station HD recording is going to be memory full soon...!!

I just realized that cos the last technical support who has spoken to me on the 14 August 2012 don't bother to clarify this matter clearly when I question him as he simply mentioned that the Hub Station HD memory space is enough for me to do the 365 days recording. When the time I can't do any recording then I will be able to know it...!! What type of crapping explanation and illustration he is trying to bring forward to me at that point of time...??!!

I am your New CableTV customer, as whether my service is FOC or anything for my CableTV Service, don't have to be extremely stupid to tell me those story and just entertain me in this manner...!! Must well don't call me and leave it for me to explore it as I won't be so angry and upset at this point of time when I think about it now...!!

Kindly look into this matter seriously as I look forward to your favorable reply.

Please Do Not Try To Call Me as I won't be talking or listening to any crapping story anymore or even in future...!!

Kindly reply via Email Only...!!

I am giving you a very Truthful and Sincere Feedback or Compliant all the time...

I am giving you a very Truthful and Sincere Feedback or Compliant all the time as I truly hope you will seriously and sincerely assist me too...!!

When I say no other technicians can call me but it's seem that they do not understand my Email or my English as they still can simply call me as and when they wish to call me...!!

I really don't understand them at last even I choose not to talk to them...!!!??

Those are all my frustrations too...!!

Those Technicians who have already spoken to me as don't mean that all those same problem or issue have been resolved or rectified at last...!!

Those Technicians who have already spoken to me as don't mean that all those same problem or issue have been resolved or rectified at last...!!

They simply make me more busy just to listen to all their good or bad advices as I indeed don't understand it too...!!

3 years ago that I have told you, I am not technically trained and I am not a technician who have lots of skill and knowledge of the Network Issue and listen to their crappy advice right...!!

Please do not think that I simply need your attention too...!!

I am rather sure that even though I am using Record by Time, I will still be facing problem at last...

I am rather sure that even though I am using Record by Time, I will still be facing problem at last cos the Record by Show will be more accurate if the Show Delay or change timing on certain days...!!

What will be your Best Solution to resolve all those Series Recording Issue through your knowledge and experience when you're using or please try to use Hub Station HD to do Some Recording one day just to try out the benefits of that okay...!!

This will be my last request for you to test out How Good will be your Starhub Hub Station HD...

As not that I just simply like to compliant or talk to anyone else that I don't even know them so far...!!

My nightmare starts rolling in one by one...!!

Since my First CableTV Appointment with Starhub Technicians on Friday, 3 August 2012...

My nightmare starts rolling in one by one...!!

There are more than four CableTV Technical Support who have contacted me claimed that they are Senior Technical Support since 3 August 2012...!!

I have spoken to the last technical support, Allan Ho on Tuesday, 4 September 2012...!!

To be frank, I don't see any different between Senior and Junior Technical Support from Starhub during our long conversation...!!

During September to November, I am going away for holiday and fixing my iPhone3GS issue and finally I managed to get my iPhone 5 on Tuesday, 25 September 2012...

Until Friday, 30 November 2012 CableTV Technical Support, Vincent Ang contacted me for the same issue once again cos nobody reply to me via email about all my queries to them since then...!! I don't understand the reason too...??!! Is this their Professional Service to their New Customer...??!!

Kindly check through all your past records ever since 8 June 2010, do I feedback or compliant about your MaxOnline Network Issue since then...??!!

I do not wish to create A Story just for you to handle me personally but at least you must know the fact which is I am having the same problem ever after...!!

I don't even bother to call 1633 cos I don't hope to waste my time to explain further to those Technical Support...!!

Your immediate attention and action will be highly appreciated.

Why are they calling me for...??!!

I seriously can't remember who and who called me on 3 August 2012 but I know that I have spoken to at least three technical support on the same day...!!

Why are they calling me for...??!!

The secret of waiting at all time...

The secret of waiting at all time...

Nowadays, I am learning to wait and to be more patience for almost everything happening in my life...

I am learning to play more games from Facebook but it makes me turned crazy coz I feel that I really too addicted on Cafe World game until I wake up middle of the night to check on the cooking... ..

Time fly... I am not like that at this time or ever since I have my Hub Station HD since 3 August 2012...

Another nightmare for me nowadays as I need to email non-Stop about Hub Station HD Series Recording most of the time...!!

Nobody can simply assist me patiently and perfectly since then...!!

I have started to be more angry with Hub Station Recording almost every week whenever I have checked through all my Recording Schedule once again...!!

The main reason will be the Schedule Series Recording always missed all the time...!!

As a new customer with Starhub, I am rather upset and angry as for sure...!!

At last no solution but lots of suggestions given by Starhub CableTV Technical Support...

Until a day as I am rather mad with them...!!

My solution will be reply via email only...!!

The reason will be... The more I talk, the more I will be angry with them once again...!! Cos the conclusion will be crappy advice as I can boldly share with you...!!

If everything can't even fix it since then, what will be the purpose for me to have the Hub Station HD since then...??!!

I seriously hope that it's can be rectify as not just suggestions as no solutions at all...!!

I know that if I give up on Hub Station HD, I will have issued with MaxOnline Network Issue and Digital Voice Disruption Issue once again...!!

All those Network or man-made issue as it can't resolve at last...??!!

Starhub Network is sliding down from Bad to Worst now...!!

Come on...!!! Please Improved Your Network or do Something to it...!! MaxOnline... CableTV... Digital Voice...!!

This will be my last and final request for you now...!!