Email to Andy Chang sent on 19 February 2013 at 9.44 am...

Urgent Attention to Mr Andy Chang...

Hi Andy

I will never forgive and forget...

I still can remember it clearly that when you're away in Philipphine for the 3 months as I am suffering here in Singapore...!!

As my Modem can simply turned one light and two light and finally blinking and blinking for the whole one week...!!

Even right now it's rather a maze for me to figure out what's happening during the past...!!

As whether it's more than 3 years or 10 years, I will still be able to remember or even crafted deep in my mind...!!

It's indeed a sweet memory for me to go through for the one week without any Internet Connectivity and Phone Connectivity with StarHub Network. I should laugh or cry during that time...??!!

I can assured you that something when wrong at your backend as I can't simply understand it even right now...!!??

For the past years, I do not changed the Modem, Router and Land phone as I just like to show evidence to you that all these faults will be man-made challenging job for me to give further compliant to you once again...!!

I don't think you've give me a reply on that serious issue as well...!!

What's happening and what's past it's already over but I will still need to face the present situation right now.

Who else can I trust in StarHub at this time...??!! I guess it's Nobody...!!

Who will be the culprit or person who create this Doubts deep in my memory for more than 3 years...??!!

If StarHub can investigate it further, I can assured you that I won't be in doubts with StarHub Technical Support all the time...!!

Upset + Angry + Frustration + Disappointment = Lost My Trust in StarHub...!!

Regards
Priscilla
Sent from my iPhone