Sunday, June 21, 2009

Who is she...? Customer Service or Technical Support...!

I am quite sure that she was from Technical Support coz I have called the MaxOnline Technical Support Hotline not the Mobile Hotline...!

She should be more tactful and patience to explain to me politely rather than asking me to call my Vendor - HP Support...!

If she don't know how to do it why she able to ask me to contact the vendor for the configuration and the setting up of the wireless network...1

The conclusion will be... She was unable to help me or the configuration was too complicated for me to understand...!

At last I managed to seek help from Singapore Technical Support Office...! Why...???

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