Reply from Levin Seah, Senior Manager, mDR Limited
It is common for slim phones to get warm. This applies to all other brands which I am very sure. We will respond to you after verifying with Korea on the specifications you require.
On the other hand, if you feels that the product is not meeting your expectation, the option to refund in full amount of your product as I have proposed to you before.
My objective is to help you resolve your issues with the product. With regards to our staff issues, we will resolve internally. Thanks again for your feedback.
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