With regards to all problems encountered by you on our product, I suggest the following in consideration of providing you convenience:
1. Exchange of new set of Z720 - with additional battery
2. Change of another model – you need to provide model
3. Refund – so that you may want to consider changing of mobile phones.
We have gathered your feedback on the product physical defect issues and conclude such cases to be rare.
Thanks and Best Regards,
Levin Seah
Senior Manager
Samsung Service Partner
mDR Limited
20 Toh Guan Road
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Till I See You ~ Hillsong (with lyrics)
14 years ago
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