Tuesday, August 14, 2007

Reply from Levin...

Based on our conversation yesterday, please refer to the following options provided to you:

Option 1 - We would like to recommend the following model based on your described features – U700. However this is a very recent new model and there would be a price top up required based on the difference price compared to Z720. We are offering you a special price of $698 (before less off your purchase price of Z720).

Option 2 – Change a new Z720.

Option 3 – We strongly recommend a refund to you, inclusive of the Starhub contract cost.

We appreciate your reply on the above options and believe that refund is the best option based on your dissatisfaction of the product.

Thanks and Best Regards,
Levin Seah
Senior Manager

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