I sincerely appreciate Starhub Technical Support Manager, Andy Chang, for his patience, kindness and understanding...~

TO WHOM IT MAY CONCERN...

Dear Sir

I sincerely appreciate Starhub Technical Support Manager, Andy Chang, for his patience, kindness and understanding towards the network and Internet access problems that I have gone through since Friday, 26 June 2009...

He is rather kind, friendly, sincere and patience to assist me throughout this three weeks.

For those technical support and those online team who are involved in the testing and checking of the wireless network connection, I truly appreciate all your effort, co-operative and hard work towards this complicated issue.

No doubt, I still have some kind of Internet Explorer access issue right now but I am quite confident that I will be able to overcome it with your guidance and support very soon.

Thank you for your patience support and guidance...

Regards