Email from Technical Helpdesk dated 3 December 2012

Dear Ms Yeo

We refer to our conversation of 30th November 2012.

Here is the step-by-step guide for time based recording:

Please input the steps in the following Order:

Press on "SmartTV" Button.
Select "Record by Time" Option.
Select Date start Recording(e.g Friday, 30 Nov).
Time to start Recording(e.g 05:00pm).
Select Duration to record (01:00 for one hour, 00:30 for half an
hour).
Select Frequency of recording (e.g Daily / Weekdays / Weekends).
Choose Channel to Record (e.g Channel 826).
Select Folder to save recording under.
Press Blue Button to save recording.

If you have any questions, please call us on our Customer Care
hotline at 1633 (+65 6820 1633 from overseas), e-mail us at this
address or fax in to 6720 5000. We will be most glad to assist you.

Best regards
Vincent Ang
Customer Service - Technical Helpdesk