Dear Ms Priscilla
Thank you for your email dated 9 September 2009.
We refer to our telephone conversation on 8 September 2009.
As shared, our MMS testing shows that the message was successfully sent and received by the mobile number 9000 0000 and 8000 0000.
We would appreciate it if you could provide us with the following information to facilitate our investigation should you encounter any issues with MMS.
1) Date and Time
2) Nature of issue. Eg: delayed MMS or non-delivery issue
3) Sender Mobile number
4) Recipient mobile number
If you have any questions on StarHub Mobile services, please call us on our Customer Care hotline at 1633 (+65 6820 1633 from overseas), email to this address or fax in to 6720 5000
Thank you for your understanding in this matter.
Yours sincerely
Antonio Yong
Customer Service - Communications
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